[Resolved] Steam - No sound issue

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[Resolved] Steam - No sound issue

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> [Resolved] Steam - No sound issue

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[Resolved] Steam - No sound issue - 3/17/2020 1:20:10 PM

britten

Posts: 72
Joined: 6/17/2017
From: Nederland
Status: offline

Steam version
Build 1134.3

Two issues I have:
1) I have no sounds at all (they are enabled in Options and work fine in another games).
2) Menu background is static i.e. there's no animation.

< Message edited by apache85 -- 6/1/2020 4:33:47 AM >

Post #: 1

RE: Minor Steam issues - 3/18/2020 5:39:28 PM

voldrez

Posts: 3
Joined: 6/15/2016
Status: offline

Same problem.

---This might be a behavior clue--
Windows Volume Mixer list:
First enter start menu -> Launcher, Command v1.01-Build 1134.3
After selecting quick game or load any -> Launcher, Message Log Interactive view
Return to file-start menu -> All game related mixers removed. Only System sounds and Steam remain.
-------

< Message edited by voldrez -- 3/18/2020 7:59:14 PM >

(in reply to britten)

Post #: 2

RE: Minor Steam issues - 3/18/2020 11:54:57 PM

michaelm75au

Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline

Strange. I loaded up my Steam version and the world is rotating on the start menu. And I have sounds playing.
Have you validated the integrity files under the library->Command->Properties?

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Michael

(in reply to voldrez)

Post #: 3

RE: Minor Steam issues - 3/19/2020 6:06:39 AM

Rory Noonan

Posts: 2816
Joined: 12/18/2014
From: Brooklyn, NY
Status: offline

Logged for investigation.

0013739

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(in reply to michaelm75au)

Post #: 4

RE: Minor Steam issues - 3/20/2020 12:42:49 AM

voldrez

Posts: 3
Joined: 6/15/2016
Status: offline

Yes. I also did a full uninstall, install. Also removed all workshop subs just in case.
FYI it worked fine last time I played a few months ago.

Devs/support: I sent hardware specs and logs to support email since I can't link or upload here.

< Message edited by voldrez -- 3/20/2020 7:51:25 PM >

(in reply to michaelm75au)

Post #: 5

RE: Minor Steam issues - 3/30/2020 9:59:30 PM

voldrez

Posts: 3
Joined: 6/15/2016
Status: offline

Just did a full windows 10 reinstall. Problem fixed. I suspect a failed windows update broke something in dotnet or some other component. I don't know why only this program was affected.

(in reply to voldrez)

Post #: 6

RE: Minor Steam issues - 3/31/2020 4:42:45 AM

Rory Noonan

Posts: 2816
Joined: 12/18/2014
From: Brooklyn, NY
Status: offline

Thanks for the update!

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(in reply to voldrez)

Post #: 7

RE: Minor Steam issues - 5/30/2020 9:16:02 AM

britten

Posts: 72
Joined: 6/17/2017
From: Nederland
Status: offline

I have almost all possible Windows 7 Professional updates installed. I also reinstalled .Net Framework 4.8. I uninstalled and reinstalled C:MO multiple times. I also checked integration of files in Steam.
I still have no sound and menu is static. Menu issue is minor but having no sounds is quite disappointing.

Any ideas what I could do or check next?

< Message edited by britten -- 5/30/2020 9:19:44 AM >

(in reply to Rory Noonan)

Post #: 8

RE: Minor Steam issues - 5/30/2020 9:42:50 AM

Dimitris

Posts: 13282
Joined: 7/31/2005
Status: offline

quote:

ORIGINAL: britten

I have almost all possible Windows 7 Professional updates installed. I also reinstalled .Net Framework 4.8. I uninstalled and reinstalled C:MO multiple times. I also checked integration of files in Steam.
I still have no sound and menu is static. Menu issue is minor but having no sounds is quite disappointing.

Any ideas what I could do or check next?

Is Windows Media Player present in your OS ?

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