Can't play the game after update.

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Can't play the game after update.

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Can't play the game after update.

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Can't play the game after update. - 6/5/2020 6:45:58 PM

pnzrgnral

Posts: 145
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Joined: 2/16/2004
From: El Paso, AR
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I took a hiatus from playing the game for about six months. I updated the game to 1.17.02 yesterday and it installed just fine, or so I thought. Went to start a game and I get this error message - "Could not initialize STEAM manager or invalid serial key." I don't have or use Steam so my guess it's the serial key. Is there anything I can do on my end to fix this or do I need to outsource this correction?

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RE: Can't play the game after update. - 6/5/2020 7:26:59 PM

Hubert Cater

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Sorry to hear about the trouble and it seems as though the game cannot verify the serial number for some reason.

I think the easiest thing to do here is to reinstall the game, this will have you re-enter your serial number, and then apply the latest patch and that should resolve this for you.

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(in reply to pnzrgnral)

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RE: Can't play the game after update. - 6/5/2020 10:35:39 PM

pnzrgnral

Posts: 145
Score: 0
Joined: 2/16/2004
From: El Paso, AR
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Thanks Hubert, I'll give it a try.

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RE: Can't play the game after update. - 6/6/2020 7:13:06 PM

pnzrgnral

Posts: 145
Score: 0
Joined: 2/16/2004
From: El Paso, AR
Status: offline

Hubert, it worked! Good job.

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Rangers Lead The Way!
Sua Sponte

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RE: Can't play the game after update. - 6/7/2020 1:10:44 PM

Hubert Cater

Posts: 5199
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Joined: 7/22/2013
Status: offline

Great to hear

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Can't play the game after update.

Page: [1]