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Cannot open file PBEM Error - 7/9/2020 3:26:31 PM   
Secret45

 

Posts: 24
Joined: 1/29/2020
Status: offline 		I am currently several turns into a PBEM match. Today I encountered for the first time an issue while loading my turn. The program shows me an Error message with Cannot open file. Beneath that it shows the path were I saved the game and another sentence that says "The system couldn't find the requested data". Is there a way I can fix this?
Post #: 1
RE: Cannot open file PBEM Error - 7/9/2020 3:48:33 PM   
GloriousRuse

 

Posts: 906
Joined: 10/26/2013
Status: offline 		It is a PBEM++ match; as his opponent, I’m in “waiting status” so have no access to the file.

(in reply to Secret45)
Post #: 2
RE: Cannot open file PBEM Error - 7/9/2020 11:09:16 PM   
IronManBeta


Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline 		Secret45 - could you please post a screenshot of the error message for us? I'm not seeing where it might be yet in the code.

The first thing I need to figure out is if the message is from the game engine or from the PBEM++ engine. This is not one of the expected PBEM++ engine errors, but I don't see anything like it in the game code either.

Thanks, Rob Crandall

(in reply to GloriousRuse)
Post #: 3
RE: Cannot open file PBEM Error - 7/10/2020 8:08:09 AM   
Secret45

 

Posts: 24
Joined: 1/29/2020
Status: offline 		Sure, here is a screenshot of the Error message I get, when I try to play my turn. The part in German on the bottom of the message can be roughly translated to "The system couldn't find the requested ("stated" if you translate it word for word) data".




Attachment (1)

(in reply to Secret45)
Post #: 4
RE: Cannot open file PBEM Error - 7/10/2020 2:34:10 PM   
IronManBeta


Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline 		thanks! Digging into it now...

(in reply to Secret45)
Post #: 5
RE: Cannot open file PBEM Error - 7/10/2020 4:00:37 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Can both of you grab a screen shot of that /FPRS/Saved folder to see what is there?

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to IronManBeta)
Post #: 6
RE: Cannot open file PBEM Error - 7/11/2020 9:14:11 AM   
Secret45

 

Posts: 24
Joined: 1/29/2020
Status: offline 		Of course. Didn't got all of it in one screenshot. This is the upper part of the folder (sorted by date)




Attachment (1)

(in reply to Secret45)
Post #: 7
RE: Cannot open file PBEM Error - 7/11/2020 9:15:00 AM   
Secret45

 

Posts: 24
Joined: 1/29/2020
Status: offline 		And this is the lower part. Thank you for looking into this guys!




Attachment (1)

(in reply to Secret45)
Post #: 8
RE: Cannot open file PBEM Error - 7/11/2020 2:26:34 PM   
GloriousRuse

 

Posts: 906
Joined: 10/26/2013
Status: offline

(in reply to Secret45)
Post #: 9
RE: Cannot open file PBEM Error - 7/11/2020 3:04:47 PM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		GloriousRuse, I can't open this image. Is there a discreet image link? Thanks.


_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to GloriousRuse)
Post #: 10
RE: Cannot open file PBEM Error - 7/11/2020 4:00:30 PM   
GloriousRuse

 

Posts: 906
Joined: 10/26/2013
Status: offline 		https://ibb.co/CKJwTfn

(in reply to CapnDarwin)
Post #: 11
RE: Cannot open file PBEM Error - 7/12/2020 2:36:48 AM   
CapnDarwin


Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline 		Thanks.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to GloriousRuse)
Post #: 12
RE: Cannot open file PBEM Error - 7/14/2020 7:04:22 PM   
IronManBeta


Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline 		Hello again. The Matrix PBEM folk were able to supply me with the file that errored out and I can see why. Something happened to truncate it to just 617 bytes! Ouch. Happily, they have a backup with is around 5 MB - much better looking in terms of size. They offered to try and restore the backup file and I am saying yes to that. I'll post here again as soon as I find out how that goes.

Thanks, Rob C

_____________________________


(in reply to CapnDarwin)
Post #: 13
RE: Cannot open file PBEM Error - 7/14/2020 7:12:33 PM   
IronManBeta


Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline 		Actually, they rather thoughtfully included the backup file in a message to me already. I have renamed it to the correct name and posted it here: https://www.dropbox.com/s/yrq2ptafsu5at1n/fprs_461986.pbm?dl=0

Please try downloading it and dropping the FPRS_461986.pbm file into \Saved folder and see if you can load it via Resume PBEM++ game?

The guys at Matrix are also going to try and restore it from their end, but let's see if this works and save them some trouble.

Cheers, Rob C


< Message edited by IronManBeta -- 7/14/2020 7:13:00 PM >

(in reply to IronManBeta)
Post #: 14
RE: Cannot open file PBEM Error - 7/15/2020 10:11:40 AM   
Secret45

 

Posts: 24
Joined: 1/29/2020
Status: offline 		Hello Rob,
I put the file into the saved folder and now the status changed from "My Turn" to "Waiting". I'll wait then if my opponent can play his turn and give you some feedback afterwards if it worked.


(in reply to IronManBeta)
Post #: 15
RE: Cannot open file PBEM Error - 7/15/2020 12:06:01 PM   
IronManBeta


Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline 		Hmm, well that isn't quite right. Since yesterday though Matrix has restored the file at their end. Try a normal PBEM++ download again and see what happens next. With the full-sized file restored on the server it should now work.

Fingers crossed, Rob C

(in reply to Secret45)
Post #: 16
RE: Cannot open file PBEM Error - 7/16/2020 7:38:49 AM   
Secret45

 

Posts: 24
Joined: 1/29/2020
Status: offline 		I did what you suggested. The game loaded but I got to play as the Americans (I was actually WP). So it worked but it looks like the restored file starts with my opponets previous turn. So I guess he has to do his turn again and then we can continue playing from where we stopped. I ask him if everything works on his side. Thank you very much for fixing the issue.

(in reply to IronManBeta)
Post #: 17
RE: Cannot open file PBEM Error - 7/16/2020 12:52:58 PM   
GloriousRuse

 

Posts: 906
Joined: 10/26/2013
Status: offline 		I’ll give it a shot after work today.

(in reply to Secret45)
Post #: 18
RE: Cannot open file PBEM Error - 7/16/2020 10:42:09 PM   
GloriousRuse

 

Posts: 906
Joined: 10/26/2013
Status: offline

Came up after re-running the turn, then I got the usual "other side orders now" message.. We'll see if it works this time/

(in reply to GloriousRuse)
Post #: 19
RE: Cannot open file PBEM Error - 7/17/2020 3:21:51 PM   
IronManBeta


Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline 		That, I'm afraid, might be a fatal problem. Something somewhere has corrupted a particular Event object in memory. I've not seen that ever happen before and it is most unlikely to be something that can be recovered from. I'm not sure what could have caused it, but that game may well now be over.

Very sorry about that, Rob C

(in reply to GloriousRuse)
Post #: 20
RE: Cannot open file PBEM Error - 7/17/2020 5:10:57 PM   
GloriousRuse

 

Posts: 906
Joined: 10/26/2013
Status: offline 		So it goes. Secret, your grand attack technically took the two objectives, then got butchered - they have a couple BTRs and 2x T55s left that I can see, the company that went north may have one tank that retreated. The northern infantry also got shot to pieces, a counter attack reclaimed the eastern 250 and made it to your artillery before they direct fire killed it. Your HQ survived with losses. It would have come down to the game’s decision on who is closer packed to the two 1000 pointers, and if the tanks unreleased from the reserve reclaimed them.

Call it contested?

(in reply to IronManBeta)
Post #: 21
RE: Cannot open file PBEM Error - 7/18/2020 8:12:09 AM   
Secret45

 

Posts: 24
Joined: 1/29/2020
Status: offline 		Yes that's fine with me. Sounds like a fair result.

(in reply to GloriousRuse)
Post #: 22
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