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Could not find DAT file

 
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Could not find DAT file - 8/19/2020 9:50:04 AM   
Erse

 

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Hello, my friend is getting the message that he is missing the DAT file number one-eight-one-one-zero-six when he tries to download our game, can you help? (I had to write the numbers out since the system would otherwise think I'm posting a phone number)

thanks

Erse
Post #: 1
RE: Could not find DAT file - 8/19/2020 10:41:57 AM   
Erse

 

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follow up question: Can I just take the relevant DAT file from my own game, copy it and send it to him? I looked at the other post in this forum where another user was missing a Dat file.

(in reply to Erse)
Post #: 2
RE: Could not find DAT file - 8/19/2020 11:03:45 AM   
BillRunacre

 

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Hi Erse

Hubert will be offline for most of this week and I'm not sure of the answer on this one.

It might be worth trying your own DAT file, or alternatively you could raise a ticket with Matrix support, and they can be found here:

https://www.matrixgames.com/contacts

Please advise whether you do get this resolved or not.

Bill

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(in reply to Erse)
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RE: Could not find DAT file - 8/19/2020 3:35:56 PM   
Erse

 

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Thanks for the answer

I can report that it worked! I copied my own DAT file and sent it to him. He pasted it into the relevant folder and says the game works fine again.

Erse

(in reply to BillRunacre)
Post #: 4
RE: Could not find DAT file - 8/20/2020 9:16:03 AM   
BillRunacre

 

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That's great to hear!

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(in reply to Erse)
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