Unable to save server game

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Unable to save server game

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Unable to save server game - 11/2/2020 1:37:07 PM

Seminole

Posts: 2105
Joined: 7/28/2011
Status: offline

I'm using that computer now, so no problem with internet access.

Error kicks up when it is sending the turn.

Post #: 1

RE: Unable to save server game - 11/2/2020 3:28:52 PM

Huw Jones

Posts: 143
Joined: 9/20/2005
Status: offline

I have had that occasionaly the last few weeks.

Normally after a few attempts it works, although once I left the game open and it took about an hour, to eventually save.

Huw

(in reply to Seminole)

Post #: 2

RE: Unable to save server game - 11/2/2020 10:20:28 PM

sillyflower

Posts: 3509
Joined: 8/4/2010
From: Back in Blighty
Status: offline

I have this too, but the other way round. I can't get into the server

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(in reply to Huw Jones)

Post #: 3

RE: Unable to save server game - 11/2/2020 10:21:12 PM

sillyflower

Posts: 3509
Joined: 8/4/2010
From: Back in Blighty
Status: offline

quote:

ORIGINAL: Huw Jones

I have had that occasionaly the last few weeks.

Normally after a few attempts it works, although once I left the game open and it took about an hour, to eventually save.

Huw

At least it saved :)

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(in reply to Huw Jones)

Post #: 4

RE: Unable to save server game - 11/3/2020 2:47:44 AM

tex_ka95

Posts: 89
Joined: 11/27/2007
Status: offline

I am also no able to get into my game. I get the same "new version" and "The Error" errors from a couple of weeks ago.

(in reply to Seminole)

Post #: 5

RE: Unable to save server game - 11/3/2020 7:18:47 AM

Shupov

Posts: 286
Joined: 2/7/2004
From: United States
Status: offline

Same here at 03:15 US Eastern Time. It's been down at least 9 hours now.

< Message edited by Shupov -- 11/3/2020 7:20:55 AM >

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Post #: 6

RE: Unable to save server game - 11/3/2020 9:35:28 AM

AtAtack

Posts: 111
Joined: 3/30/2017
From: Germany
Status: offline

quote:

ORIGINAL: tex_ka95

I am also no able to get into my game. I get the same "new version" and "The Error" errors from a couple of weeks ago.

Same here

(in reply to tex_ka95)

Post #: 7

RE: Unable to save server game - 11/3/2020 10:17:38 AM

sillyflower

Posts: 3509
Joined: 8/4/2010
From: Back in Blighty
Status: offline

Still dysfunctional @ 11.00 GMT

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Post #: 8

RE: Unable to save server game - 11/3/2020 11:36:18 AM

BrianG

Posts: 4653
Joined: 3/6/2012
Status: offline

also unable to enter this am.

war in the west opened though.

so may be specific to our gem here.

(in reply to sillyflower)

Post #: 9

RE: Unable to save server game - 11/3/2020 11:44:58 AM

Bozo_the_Clown

Posts: 890
Joined: 6/25/2013
From: Bozotown
Status: offline

Same here. Unable to access the server. Get a very descriptive error message: "The Error"

(in reply to BrianG)

Post #: 10

RE: Unable to save server game - 11/3/2020 11:54:03 AM

Shupov

Posts: 286
Joined: 2/7/2004
From: United States
Status: offline

+1

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Post #: 11

RE: Unable to save server game - 11/3/2020 2:13:42 PM

Huw Jones

Posts: 143
Joined: 9/20/2005
Status: offline

Just logged on opened for me.

(in reply to Shupov)

Post #: 12

RE: Unable to save server game - 11/3/2020 5:20:35 PM

Bozo_the_Clown

Posts: 890
Joined: 6/25/2013
From: Bozotown
Status: offline

Working again

(in reply to Huw Jones)

Post #: 13

RE: Unable to save server game - 11/3/2020 5:23:52 PM

Seminole

Posts: 2105
Joined: 7/28/2011
Status: offline

Support emailed me and told me to re-download and play the turn.
Fortunate as it�s early game and I hadn�t conducted any combat, but some movement got hit with interdiction.

(in reply to Bozo_the_Clown)

Post #: 14

RE: Unable to save server game - 11/9/2020 9:15:30 AM

Generalrisky

Posts: 20
Joined: 7/1/2011
Status: offline

Getting upload file failure error 6 Message?

(in reply to Seminole)

Post #: 15

RE: Unable to save server game - 11/9/2020 1:05:14 PM

Seminole

Posts: 2105
Joined: 7/28/2011
Status: offline

I suspect they had to reset the server and it can�t sync your game�s save file.

I was told to replay my turn from last save when this happened to me a few days ago. :/

(in reply to Generalrisky)

Post #: 16

RE: Unable to save server game - 11/9/2020 4:13:41 PM

piotrmx

Posts: 90
Joined: 2/19/2017
Status: offline

I have done super turn for 3h. Then I couldn't save or send.

(in reply to Seminole)

Post #: 17

RE: Unable to save server game - 11/24/2020 3:27:46 AM

Seminole

Posts: 2105
Joined: 7/28/2011
Status: offline

Someone let me know when it's safe to try this again?
I have the error trying to upload my turn again, just like in the first post (same error).

Last time I was told I had to replay the turn. Just didn't want to re-download the turn now if it's going to do this again.

Apologies to my opponents, hoping to have more gaming time over the holidays if this problem goes away.

(in reply to piotrmx)

Post #: 18