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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII: World at War >> Tech Support >> BETA-Tournament. Problems.

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BETA-Tournament. Problems. - 11/30/2020 6:59:06 PM

Uchmunduk

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Hi alls. I have big problem in new tournament. I cant start game. I see this all times:

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RE: BETA-Tournament. Problems. - 11/30/2020 8:00:18 PM

Hubert Cater

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Hi Uchmunduk,

Sorry about this, seems as though we did something unexpected which is causing problems for everyone to get the tournament started here correctly.

1) Please navigate to the following folder and then make a copy of the '1939-45 Race to Victory.dat' file:

C:\Users\<username>\AppData\Local\My Games\Strategic Command WWII - World at War\PBEM++\DAT\v1.08.01

2) Then navigate to the following folder and place it there:

C:\Users\<username>\AppData\Local\My Games\Strategic Command WWII - World at War\PBEM++\<matrixusername>

3) Rename this file to the missing dat file name, e.g. 195650.dat in your case. The game should run fine after that.

NOTE, the 'AppData' portion of the path described above may be hidden and you may need to manually type this path in.

Hubert

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RE: BETA-Tournament. Problems. - 12/1/2020 3:29:24 PM

papayeti

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Hubert, I'm having the same issue trying to play my turn in the tournament. I got the same error message, I tried what you suggested above, weird thing is even though my main game screen shows version 1.08.1, there is no "v1.08.01" directory in the path shown in your message. There are directories for v1.08.00, v1.07.00, v1.06.02. The v1.08.00 directory is empty. Just to see if it did anything, I tried this with the DAT file from v1.07.00 but that generated the same error. I'm wondering if something happened during the last patch/update, and is there a way to re-apply it manually?
-Michael (papayeti)

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RE: BETA-Tournament. Problems. - 12/1/2020 4:36:16 PM

Hubert Cater

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Try running the game and clicking on 'Single Player' from the MAIN MENU screen. This will then generate that v1.08.01 folder in that path and then you should be able to complete the instructions. If not please let me know.

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RE: BETA-Tournament. Problems. - 12/2/2020 2:10:02 AM

papayeti

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Thanks Hubert, I tried those steps but it still did not work. I also tried launching from Steam and direct Shortcut, I also uninstalled/reinstalled the game, and verified the integrity of game files. Did a full system shutdown/restart, repeated the file copy process but still the same error.

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RE: BETA-Tournament. Problems. - 12/2/2020 6:19:15 AM

Epekepe

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Tournament game crashes when trying to save.

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< Message edited by Epekepe -- 12/2/2020 6:20:00 AM >

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RE: BETA-Tournament. Problems. - 12/2/2020 10:58:42 AM

Epekepe

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I tried again couple of times, and now it works.

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RE: BETA-Tournament. Problems. - 12/2/2020 5:45:30 PM

Hubert Cater

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quote:

ORIGINAL: papayeti

Thanks Hubert, I tried those steps but it still did not work. I also tried launching from Steam and direct Shortcut, I also uninstalled/reinstalled the game, and verified the integrity of game files. Did a full system shutdown/restart, repeated the file copy process but still the same error.

Let's try this:

1) Please launch the game, click on Single Player in the MAIN MENU screen. Exit the game.

2) Navigate to the following folder and then make a copy of the '1939-45 Race to Victory.dat' file (note 'AppData' may be hidden and you may need to manually enter the path, also you'll need to replace <username> with your username for your PC):

C:\Users\<username>\AppData\Local\My Games\Strategic Command WWII - World at War\PBEM++\DAT\v1.08.01

2) After you've copied the 1939-45 Race to Victory.dat' file, then navigate to the following folder and place it there (replace <matrixusername> with your Matrix username):

C:\Users\<username>\AppData\Local\My Games\Strategic Command WWII - World at War\PBEM++\<matrixusername>

3) Rename this file to the missing dat file name, e.g. whatever the error missing message dat file name is being reported to you when you attempt to play the tournament game.

4) Now relaunch the game and it should work after this.

Apologies again for the hoops here, this won't happen again for the next tournament as something unexpected happened here with the settings, and if you get stuck, please let me know which step number you get stuck at and we can go from there.

Hubert

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RE: BETA-Tournament. Problems. - 12/2/2020 8:36:07 PM

papayeti

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Rats! Still not working! Don't know if it will help the troubleshooting, but I do get the 'Downloading..." then "Unpacking..." messages before the Error message. I desperately want to help you figure this out, not just so I can play the game but from my own perspective as a future game developer. I was super excited to get into the tournament, since its a Beta run hopefully I'll get another chance, I'm afraid I'm going to get kicked out before I get a chance to play my turn.
Thanks for your help, let's figure this out!

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Post #: 9

RE: BETA-Tournament. Problems. - 12/2/2020 10:02:03 PM

Hubert Cater

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Hi Payayeti,

Can you send me an email to support@furysoftware.com?

Let's take this offline as I should be able to help you sort this out more directly.

Hubert

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RE: BETA-Tournament. Problems. - 12/3/2020 8:05:53 PM

Hubert Cater

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quote:

ORIGINAL: Epekepe

Tournament game crashes when trying to save.

I've tracked down the issue and it is unfortunately tournament specific if you are attempting to Save or Quit during your first game in a mirrored game when starting the game fresh.

Subsequent Saves or Quits in your mirrored games while in the same session of the game should be fine.

Apologies for this,
Hubert

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Post #: 11

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII: World at War >> Tech Support >> BETA-Tournament. Problems.

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