PBEM++ Login Error

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

PBEM++ Login Error

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> PBEM++ Login Error

Page: [1]

Message

<< Older Topic Newer Topic >>

PBEM++ Login Error - 12/31/2020 6:53:34 PM

DukeBannon

Posts: 11
Joined: 12/31/2020
Status: offline

There appears to be a number of PBEM++ errors but nothing similar to mine. I am posting here in case someone has already overcome this and BTW, I've also been in contact with Matrix support and so far no-joy. I have never successfully completed the PBEM++ login process for Flashpoint Campaigns. The process for Panzer General 2 works but not Flashpoint.

Here's what I go through:
1. I get the PBEM++ Multiplayer Control dialog and it has my UserID from me saving it previously but my password is missing.
2. So, I enter my password, click Remember Password (although it never has saved the password), and press Log In++.
3. Immediately a dialog pops up saying Logging you in as ...
4. After a second or two another dialog box pops up and says Bad Request.

And that's all she wrote. deleting the flashpoint.ini file as suggested by Matrix support does nothing. Any suggestions?

Thanks

Post #: 1

RE: PBEM++ Login Error - 1/1/2021 7:25:18 PM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Duke,

When you go into the Multiplayer Control and see your user name is it the same one you use for PG2?
Is the Edit button available next to your name?
If you click on the Edit button what do you see in the dialog?
Can you enter your name and password there?
What happens if you click the Register button (with name and password filled in)?

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to DukeBannon)

Post #: 2

RE: PBEM++ Login Error - 1/1/2021 10:12:57 PM

DukeBannon

Posts: 11
Joined: 12/31/2020
Status: offline

Hi CapnDarwin and thanks for getting back with me.

- When you go into the Multiplayer Control and see your user name is it the same one you use for PG2? Yes it is. In both cases it is DukeBannon.
- Is the Edit button available next to your name? Yes it is.
- If you click on the Edit button what do you see in the dialog? The Log In information remains at the top of the screen (i.e., UserID and Password) and at the bottom is a section titled Enter Slitherine PBEM++ Account Settings. This includes Game Serial Number (grayed out with Steam - No License ...), UserID, Password, Confirm Password, and Email address for notifications. This is followed by buttons for Register++, Save, Delete, Cancel, and Cancel PBEM++.
- Can you enter your name and password there? Yes and I've done so and saved it.
- What happens if you click the Register button (with name and password filled in)? Bitdefender blocks communication with Slitheriene . com because Flashpoint is allegedly sending the password unencrypted

Bitdefender only gets visibly involved when I attempt to register. I have photos of all of this but I don't see a way here to attach multiple photos.

Thanks again for attempting to help.

(in reply to CapnDarwin)

Post #: 3

RE: PBEM++ Login Error - 1/2/2021 12:08:23 AM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Have you tried whitelisting the game exe with the AV program so it can communicate? I'm checking with our lead programmer who knows more about the RS PBEM communications than I do. My logins do not trip my Kaspersky AV or Malwarebytes with any issues.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to DukeBannon)

Post #: 4

RE: PBEM++ Login Error - 1/2/2021 1:35:07 AM

DukeBannon

Posts: 11
Joined: 12/31/2020
Status: offline

Hi Capn,

Yes I have tried that with the same result. Actually, rather than whitelisting I just turned the protections off. My entire security suite consists of Bitdefender Total Security and Malwarebytes Premium. Aside from the incident that occurs whenever I Register, there's nothing in the logs of either program to indicate they care.

Thanks for your help as I'm looking forward to PBEM with this game.

Bob

(in reply to CapnDarwin)

Post #: 5

RE: PBEM++ Login Error - 1/2/2021 2:02:30 PM

DukeBannon

Posts: 11
Joined: 12/31/2020
Status: offline

Hello Jim,

I thought I'd try deleting and recreating my PBEM++ account in FCRS. The delete appeared to work but now every time I enter PBEM++ Multiplayer I receive a message that says "You do not have a PBEM++ account set up so please do so now. ..." Unfortunately when I press Register++ it ends with the Bad Request dialog. I am still able to find PBEM++ games through PG2. I'm not sure if this is progress or a step backwards!

Thanks again for your continued help.

Bob

(in reply to DukeBannon)

Post #: 6

RE: PBEM++ Login Error - 1/5/2021 3:47:35 PM

DukeBannon

Posts: 11
Joined: 12/31/2020
Status: offline

Hi Capn,

I thought I'd check back to see if you have any next steps in mind. Also, just this morning I reloaded my OS and tried Flashpoint PBEM++ before loading any security software and had the same "Bad Result". I think at this point we should rule out Bitdefender and Malwarebytes as potential causes of this issue.

I appreciate your help with this. Thanks.

Bob

(in reply to CapnDarwin)

Post #: 7