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'Communicating with Server' Error

 
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'Communicating with Server' Error - 3/2/2021 1:36:35 PM   
Franklondon

 

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For two days, every time I have logged in to download my game, the screen stays with the message 'Communicating with Server' and tracks through the years 39 to 45 underneath.

Not downloading at all. Anyone experiencing same ?
Post #: 1
RE: 'Communicating with Server' Error - 3/2/2021 4:20:55 PM   
ncc1701e


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From: Utopia Planitia Fleet Yards
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No, did you update your Windows 10 OS two days ago?

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Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

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RE: 'Communicating with Server' Error - 3/2/2021 4:25:55 PM   
Franklondon

 

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Joined: 5/10/2020
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Yes I think I may have done on laptop. Latest features from memory.
Is this an issue ?

(in reply to ncc1701e)
Post #: 3
RE: 'Communicating with Server' Error - 3/2/2021 4:35:14 PM   
ncc1701e


Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
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I don't know. The game is running fine on my side. Perhaps the update has activated Windows Defender or something like this.
Obviously, you can go on Internet with your laptop, correct?

Did you try doing a pcap of what's going on when you go on multiplayer?
Anyone else on the forum has encountered the same issue?

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to Franklondon)
Post #: 4
RE: 'Communicating with Server' Error - 3/2/2021 11:09:57 PM   
Franklondon

 

Posts: 16
Joined: 5/10/2020
Status: offline
I restored laptop pre last Windows update and I've dowmloaded game software to another laptop .........

still same result : stuck at the 'Communicating with server' message and not downloading game

(in reply to ncc1701e)
Post #: 5
RE: 'Communicating with Server' Error - 3/3/2021 3:31:01 AM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
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Error game logs are here
C:\Users\"your user ID"\AppData\LocalLow\Kraken Studios\WarPlan\player.log

Very likely it has to do with your firewall or security though.

That section of the game hasn't changed in many months and has been working correctly.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to Franklondon)
Post #: 6
RE: 'Communicating with Server' Error - 3/3/2021 11:34:57 AM   
Franklondon

 

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Joined: 5/10/2020
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Hi Alvaro

Have PM'ed you with zip of that folder. Is there an indication of the problem ?

Frank

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Post #: 7
RE: 'Communicating with Server' Error - 3/3/2021 1:03:23 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline
Could be a corrupt game. Is it on all games or just this one?

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to Franklondon)
Post #: 8
RE: 'Communicating with Server' Error - 3/12/2021 10:04:46 AM   
Franklondon

 

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Joined: 5/10/2020
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The downloading error has returned on Turn 153.
Will PM with details.

(in reply to AlvaroSousa)
Post #: 9
RE: 'Communicating with Server' Error - 3/12/2021 3:16:44 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline
I already restored the game. I think I forgot to message back. Check.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to Franklondon)
Post #: 10
RE: 'Communicating with Server' Error - 12/25/2021 12:18:50 PM   
DanLeeDR01

 

Posts: 8
Joined: 12/18/2021
Status: offline
I keep getting this error, i unistalled my avg antivurs software and closed my windows firewall protection. Unistalled the game, delete all the folders in my documents and in Locallow.reinstalled the game and run the update wizard. Bud it keeps getting stuck here. Or not login in. I dont know what to do.

(in reply to AlvaroSousa)
Post #: 11
RE: 'Communicating with Server' Error - 12/25/2021 3:09:16 PM   
AlvaroSousa


Posts: 9927
Joined: 7/29/2013
Status: offline
I PMed you.

_____________________________

Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to DanLeeDR01)
Post #: 12
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