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Printed Manual Ship Date - 4/10/2021 5:25:47 PM   
KG_Chipaev

 

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Loving the game so far!

Per the main store page: "The first 1000 manual orders will begin shipping on April 16th.
The remaining orders will begin shipping in the first week of May."

Is there any way to know which of these groups I am in? Will we be notified when our physical copy ships?

Much appreciated!
Post #: 1
RE: Printed Manual Ship Date - 4/10/2021 7:49:57 PM   
Erik Rutins

 

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We hope to start shipping manuals out next week. We just received the air-shipped 1,000 manuals at the end of last week. If yours is shipped out, you should receive a shipment notification. As far as I know, the first 1,000 were spoken for (and more) in the pre-orders, so only those who ordered before release are likely to have shipments sent out during April. The rest will go out as soon as the ship arrives with the rest of the print run.

< Message edited by Erik Rutins -- 4/10/2021 7:50:27 PM >


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RE: Printed Manual Ship Date - 4/11/2021 6:14:17 PM   
FriedrichII

 

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Great to hear that you are having such a fantastic well deserved success!

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RE: Printed Manual Ship Date - 4/12/2021 4:38:07 PM   
Richard III


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What is the page dimensions of the printed manual ?

< Message edited by Richard III -- 4/12/2021 4:39:16 PM >


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RE: Printed Manual Ship Date - 4/12/2021 4:42:10 PM   
Bamilus


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quote:

ORIGINAL: Richard III

What is the page dimensions of the printed manual ?


To quote Erik from another thread: "The printed manual pages are around 7.5" x 9.5" "

https://www.matrixgames.com/forums/tm.asp?m=4989036

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RE: Printed Manual Ship Date - 4/12/2021 4:55:04 PM   
jacktimes2


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Exactly the same size as the WiTW manual.

EDIT: It seems like people are starting to get emails saying their manual has shipped. Is there some reason someone who bought the game on March 4th would get a physical manual before someone who bought it on March 2nd? I wasn’t thrilled to discover that today.

< Message edited by jacktimes2 -- 4/12/2021 6:26:37 PM >

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RE: Printed Manual Ship Date - 4/13/2021 8:36:47 AM   
lenin


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There is hope for me then, as I didn't pre-order until 4th either

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RE: Printed Manual Ship Date - 4/13/2021 3:41:52 PM   
SamSlitherine

 

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Hi Jack,

The orders are being processed from the date they were placed, so an order on the 4th will not be processed before one placed on the 2nd. Not sure if they might be confusing the time of purchase maybe? Either way that's how they are being processed, so you will have your copy sent out before them (and depending on shipping times should hopefully receive it before them)

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RE: Printed Manual Ship Date - 4/13/2021 3:57:15 PM   
jacktimes2


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That’s good to hear. I’m sure they meant the 4th. Nothing to do at this point but wait, I suppose. Thanks for responding so quickly!

EDIT: It’s shipped! Thanks guys.

< Message edited by jacktimes2 -- 4/13/2021 3:58:26 PM >

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Post #: 9
RE: Printed Manual Ship Date - 4/13/2021 4:21:51 PM   
Bamilus


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Ordered on March 2nd and still no email....hoping I get mine soon!

< Message edited by Bamilus -- 4/13/2021 4:24:42 PM >


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RE: Printed Manual Ship Date - 4/13/2021 4:37:03 PM   
jacktimes2


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Check your spam folder. Mine was there despite adding Slitherine fulfillment's email to my contacts, as well as marking the prior message important. No logic to those spam filters at all, it seems.

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Post #: 11
RE: Printed Manual Ship Date - 4/13/2021 4:41:25 PM   
Bamilus


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I did, nothing. I got the original confirm for order fulfillment on the second, so I'm assuming I will get my ship email soon. Maybe it's due to what shipping option I chose. Not freaking out, yet!

< Message edited by Bamilus -- 4/13/2021 4:45:04 PM >


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RE: Printed Manual Ship Date - 4/13/2021 9:05:16 PM   
bighinvegas


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I was able to use the Slitherine email to track my manual. Shipped today and a pending delivery to Raleigh, NC next Wednesday the 21st.

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Post #: 13
RE: Printed Manual Ship Date - 4/13/2021 9:29:17 PM   
Bamilus


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Still nothing - I emailed support. I pre-ordered like hours after the page was live, so I know I'm in the queue.

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RE: Printed Manual Ship Date - 4/13/2021 9:33:58 PM   
Erik Rutins

 

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Please note, shipping has started - it has far from completed. It will take days to work through the first 1,000 copies, then once those are all shipped there will be a delay until the sea shipment arrives before the remaining orders ship out. We are shipping them in the order they were received.

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RE: Printed Manual Ship Date - 4/13/2021 9:39:40 PM   
btd64


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Any of them coming through the Suez? ....GP

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RE: Printed Manual Ship Date - 4/13/2021 9:40:09 PM   
btd64


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Deleted....GP

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RE: Printed Manual Ship Date - 4/13/2021 9:52:54 PM   
Bamilus


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quote:

ORIGINAL: Erik Rutins

Please note, shipping has started - it has far from completed. It will take days to work through the first 1,000 copies, then once those are all shipped there will be a delay until the sea shipment arrives before the remaining orders ship out. We are shipping them in the order they were received.


I get that but if I ordered on the 2nd why are people who ordered 2 days later getting a ahipment notification and I haven't? Just curious

< Message edited by Bamilus -- 4/13/2021 9:53:34 PM >


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RE: Printed Manual Ship Date - 4/14/2021 9:29:37 AM   
VPaulus

 

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quote:

ORIGINAL: Bamilus

quote:

ORIGINAL: Erik Rutins

Please note, shipping has started - it has far from completed. It will take days to work through the first 1,000 copies, then once those are all shipped there will be a delay until the sea shipment arrives before the remaining orders ship out. We are shipping them in the order they were received.


I get that but if I ordered on the 2nd why are people who ordered 2 days later getting a ahipment notification and I haven't? Just curious



quote:

ORIGINAL: SamSlitherine

The orders are being processed from the date they were placed, so an order on the 4th will not be processed before one placed on the 2nd. Not sure if they might be confusing the time of purchase maybe?

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Post #: 19
RE: Printed Manual Ship Date - 4/14/2021 11:24:13 AM   
Fraggo5


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I have received my Manual today having ordered on the day of release, I don't want to rub salt in the wounds of those of you that are still waiting ,I have to say you won't be disappointed when you do receive it. It was well packed so no damage occured during transit which given it's weight is crucial.
I must congratulate the team at Matrix on producing such a good looking manual in size as well as quality.
I just have to read it now..........then carry on playing for a long long time.

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RE: Printed Manual Ship Date - 4/14/2021 11:27:44 AM   
Bamilus


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quote:

ORIGINAL: VPaulus


quote:

ORIGINAL: Bamilus

quote:

ORIGINAL: Erik Rutins

Please note, shipping has started - it has far from completed. It will take days to work through the first 1,000 copies, then once those are all shipped there will be a delay until the sea shipment arrives before the remaining orders ship out. We are shipping them in the order they were received.


I get that but if I ordered on the 2nd why are people who ordered 2 days later getting a ahipment notification and I haven't? Just curious



quote:

ORIGINAL: SamSlitherine

The orders are being processed from the date they were placed, so an order on the 4th will not be processed before one placed on the 2nd. Not sure if they might be confusing the time of purchase maybe?



This good enough for ya? I get THAT person might be confusing their time of purchase, but I doubt it. I'm not frustrated, just impatient






Attachment (1)

< Message edited by Bamilus -- 4/14/2021 11:45:10 AM >


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RE: Printed Manual Ship Date - 4/14/2021 3:47:51 PM   
Bamilus


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DISPATCHED LETS GO






Attachment (1)

< Message edited by Bamilus -- 4/14/2021 3:48:26 PM >


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RE: Printed Manual Ship Date - 4/14/2021 8:14:13 PM   
Numdydar

 

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I ordered on 3/5 but no notice yet.

What is interesting is I got the pre-release notice on 3/5. How did you know about the pre-release on 3/2? I must be on someone's 'naughty' list lol.

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Post #: 23
RE: Printed Manual Ship Date - 4/14/2021 8:29:18 PM   
Bamilus


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quote:

ORIGINAL: Numdydar

I ordered on 3/5 but no notice yet.

What is interesting is I got the pre-release notice on 3/5. How did you know about the pre-release on 3/2? I must be on someone's 'naughty' list lol.


People started to mention the pre-order date in some posts, I think it was originally mentioned on a Slitherine stream. So I knew to be ready for March 2nd, but after that it was just refreshing the page until I saw it come up, lol.

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RE: Printed Manual Ship Date - 4/15/2021 10:45:41 AM   
animaluk

 

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Received today at 10.00hrs then recieved email saying it was being sent to day uk, order on the 3rd march so just because you have not received email its been sent does not mean it is not on the way guys ps royle mail dilivery

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RE: Printed Manual Ship Date - 4/15/2021 12:38:51 PM   
GavinC

 

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Curious to see the cut off date for the first 1000.
Order confirmed on the 8th March- so think I missed the boat (plane)
Time to wait for the May ship I guess

Will hold off playing until then

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Post #: 26
RE: Printed Manual Ship Date - 4/15/2021 2:38:26 PM   
lenin


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quote:

ORIGINAL: GavinC

Curious to see the cut off date for the first 1000.
Order confirmed on the 8th March- so think I missed the boat (plane)
Time to wait for the May ship I guess

Will hold off playing until then


I'm waiting with bated breath too, as I ordered on the 4th. I'm encouraged the 3rd people are getting their books. I'm sure I heard on some Slitherine Stream at around the release, when talking about the manuals, they said the first 1000 had "more or less gone", so I wouldn't lose hope even if you ordered on the 8th. I wouldn't be surprised if the numbers of pre-orders is relatively low. The game has a small, but dedicated fanbase, it's very niche and complex, and with a manual cost me something like 60 or 70 quid!


< Message edited by lenin -- 4/15/2021 2:43:10 PM >


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RE: Printed Manual Ship Date - 4/15/2021 8:04:02 PM   
crismac_slith


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quote:

ORIGINAL: jacktimes2

Check your spam folder. Mine was there despite adding Slitherine fulfillment's email to my contacts, as well as marking the prior message important. No logic to those spam filters at all, it seems.
Thanks for the heads up. All my emails from Slitherine go to spam even when in contacts. I wish there was some way to fix this.


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RE: Printed Manual Ship Date - 4/15/2021 9:32:47 PM   
Manstein63


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My Hard Copy of WITE2 arrived today slightly damaged but nothing too bad, however it nearly crippled me when I tried to lift it.
really impressive work though
I suppose I should break the habit of a lifetime though and actually read it

Manstein63

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RE: Printed Manual Ship Date - 4/16/2021 2:49:19 PM   
Templer_12


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quote:

ORIGINAL: Richard III

...dimensions of the printed manual ?

Does Operation Barbarossa mean anything to you?

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