RE: My Book has arrived

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> RE: My Book has arrived

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RE: My Book has arrived - 4/20/2021 10:48:50 AM

Phoenix100

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I didn't get any mail, pre-ordered on 3 march, so put in a support ticket and was told it was posted by Royal Mail (to Belgium....) almost a week ago. No notification mail, no tracking. And it hasn't yet arrived.

< Message edited by Phoenix100 -- 4/20/2021 10:49:02 AM >

(in reply to EvilSix)

Post #: 31

RE: My Book has arrived - 4/20/2021 1:36:11 PM

eastwindrain

Posts: 230
Joined: 11/29/2005
Status: offline

Unfortunately the UK has left the EU which might result in extra custom checks.

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Post #: 32

RE: My Book has arrived - 4/20/2021 1:39:24 PM

eastwindrain

Posts: 230
Joined: 11/29/2005
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EvilSix, Please seek urgent medical advice.

< Message edited by eastwindrain -- 4/20/2021 1:40:45 PM >

(in reply to EvilSix)

Post #: 33

RE: My Book has arrived - 4/20/2021 2:03:25 PM

loki100

Posts: 10920
Joined: 10/20/2012
From: Utlima Thule
Status: offline

the usual, very strong, reminder that even if you disagree with someone there is no excuse for being abusive in how you respond to them

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Post #: 34

RE: My Book has arrived - 4/20/2021 4:11:40 PM

balto

Posts: 1123
Joined: 3/4/2006
From: Maryland
Status: offline

I am late to the party.., I always feared the Grigsby games due to their massiveness (not sure that is a word). I watched some youtubes and read some stuff.., I think I am going to get this. I am posting this to ask what is the 'thing' to get the printed manual? Am I too late? If I am, can I buy it and how much? Thanks.

(in reply to loki100)

Post #: 35

RE: My Book has arrived - 4/20/2021 4:37:52 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
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quote:

ORIGINAL: EvilSix
How do we know if we got a book? I pre-ordered the boxed deluxe or whatever it was. I thought I was getting a book but didn't get any updates?

If you checked the box for the physical edition and paid the extra $20 plus shipping over the base priced, then you did order a manual and it will be shipped out as soon as possible. The first 1,000 manuals were air-shipped to our warehouse, but those were all spoken for in the pre-order phase, so post-release orders will be fulfilled from the manuals arriving by sea shipment, which means they'll be shipping out during May.

Regards,

- Erik

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Post #: 36

RE: My Book has arrived - 4/20/2021 4:38:54 PM

Erik Rutins

Posts: 37503
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From: Vermont, USA
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quote:

ORIGINAL: Phoenix100
I didn't get any mail, pre-ordered on 3 march, so put in a support ticket and was told it was posted by Royal Mail (to Belgium....) almost a week ago. No notification mail, no tracking. And it hasn't yet arrived.

On top of everything else, shipping times have been fairly unpredictable during the last pandemic year. I'd advise a bit more patience as it's likely just making its way through the system.

< Message edited by Erik Rutins -- 4/20/2021 4:39:01 PM >

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Post #: 37

RE: My Book has arrived - 4/20/2021 4:40:22 PM

Erik Rutins

Posts: 37503
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From: Vermont, USA
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quote:

ORIGINAL: balto
I am late to the party.., I always feared the Grigsby games due to their massiveness (not sure that is a word). I watched some youtubes and read some stuff.., I think I am going to get this. I am posting this to ask what is the 'thing' to get the printed manual? Am I too late? If I am, can I buy it and how much? Thanks.

Personally, if you can afford it I would absolutely advise getting the printed manual. They are still available, but orders placed now will be shipped in May once the additional manuals arriving by sea get to our warehouse. You'll still get the download version immediately and a free Steam key once we release it on Steam in the future.

Regards,

- Erik

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Post #: 38

RE: My Book has arrived - 4/20/2021 7:56:00 PM

eastwindrain

Posts: 230
Joined: 11/29/2005
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quote:

ORIGINAL: eastwindrain

EvilSix, Please seek urgent medical advice.

My apologies, sorry but it's all down to off the cuff workplace banter.

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Post #: 39

RE: My Book has arrived - 4/22/2021 7:36:07 PM

Franciscus

Posts: 809
Joined: 12/22/2010
From: Portugal
Status: offline

My book has NOT arrived yet...
Shipped from UK on April 12th, it is probably... somewhere (because we do not receive any tracking info)

I ordered a gadget from China that shipped on April 13. Free shipping, full tracking, arrived today...from the other side of the world...

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Post #: 40

RE: My Book has arrived - 4/22/2021 8:42:20 PM

Bamilus

Posts: 973
Joined: 4/30/2010
From: The Old Northwest
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My book arrived. It's well worth the weight and money. Well done, Matrix and 2by3 team.

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Post #: 41

RE: My Book has arrived - 4/22/2021 8:48:08 PM

altipueri

Posts: 869
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Status: offline

Blame it on the French trying to frustrate UK exports because of Brexit. :)

---

Saudades do Portugal

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Post #: 42

RE: My Book has arrived - 4/22/2021 9:40:20 PM

JGerhard

Posts: 4
Joined: 1/19/2002
Status: offline

Ordered the game and manual on March 2, still have not gotten an email that my manual has shipped yet. Not very happy at this point in time.

(in reply to Phoenix100)

Post #: 43

RE: My Book has arrived - 4/23/2021 12:27:55 PM

EvilSix

Posts: 23
Joined: 5/7/2019
Status: offline

quote:

ORIGINAL: eastwindrain

quote:

ORIGINAL: eastwindrain

EvilSix, Please seek urgent medical advice.

My apologies, sorry but it's all down to off the cuff workplace banter.

Thanks for nothing

(in reply to eastwindrain)

Post #: 44

RE: My Book has arrived - 4/23/2021 2:46:40 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
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quote:

ORIGINAL: JGerhard
Ordered the game and manual on March 2, still have not gotten an mail that my manual has shipped yet. Not very happy at this point in time.

Please see the latest update here:

http://www.matrixgames.com/forums/fb.asp?m=5005871

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Post #: 45

RE: My Book has arrived - 4/23/2021 4:48:20 PM

Franciscus

Posts: 809
Joined: 12/22/2010
From: Portugal
Status: offline

Well, my book arrived :)

Only a minor dent, and what a beauty it is !

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Post #: 46

RE: My Book has arrived - 4/24/2021 6:36:19 AM

MishaTX

Posts: 79
Joined: 8/13/2015
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Quick question: I ordered the game (digital) as soon as I could and I'm happily playing it (great game), but I'm now thinking about getting the manual as well. I know that I'll have to wait a while and I'm fine with that, but how do I go about it? I don't have to buy a second deluxe version, do I? I mean, I only need one copy of the actual game :)

(in reply to Franciscus)

Post #: 47

RE: My Book has arrived - 4/24/2021 7:39:53 PM

paulsan21075

Posts: 15
Joined: 7/1/2011
Status: offline

I am in Delaware, Ohio
Paul

(in reply to btd64)

Post #: 48

RE: My Book has arrived - 4/25/2021 4:39:32 AM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: MishaTX
Quick question: I ordered the game (digital) as soon as I could and I'm happily playing it (great game), but I'm now thinking about getting the manual as well. I know that I'll have to wait a while and I'm fine with that, but how do I go about it? I don't have to buy a second deluxe version, do I? I mean, I only need one copy of the actual game :)

Please see here:

https://www.matrixgames.com/forums/tm.asp?m=4993973

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Erik Rutins
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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to MishaTX)

Post #: 49

RE: My Book has arrived - 4/25/2021 6:25:46 AM

MishaTX

Posts: 79
Joined: 8/13/2015
Status: offline

quote:

Please see here:

https://www.matrixgames.com/forums/tm.asp?m=4993973

Thanks! Ordered.

(in reply to Erik Rutins)

Post #: 50

RE: My Book has arrived - 4/27/2021 11:44:59 PM

PIfOS

Posts: 10
Joined: 8/31/2017
Status: offline

Good morning!

Another book arrived at tuesday 27th. near Heidelberg, Germany. Ordered on March 5th and got the confirmation email on saturday, April 24th.

Well done!

I love the Game and the Manual!

(in reply to MishaTX)

Post #: 51

RE: My Book has arrived - 4/27/2021 11:53:28 PM

HardLuckYetAgain

Posts: 6987
Joined: 2/5/2016
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I got my book... A corner was crushed from the shipment, someone in postal had to have dropped the package. Also have a dent in the front top right side panel :( Non-box shipment from Europe to United States going to have problems and the bubble wrap didn't save the book :(

(in reply to PIfOS)

Post #: 52

RE: My Book has arrived - 4/28/2021 1:15:10 PM

gekkoguy35

Posts: 100
Joined: 2/29/2008
From: Nashville, TN
Status: offline

I've gotten my shipping notification! Hopefully it does ok during transit *crosses fingers*

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Post #: 53

RE: My Book has arrived - 4/28/2021 8:10:15 PM

Sigwolfe

Posts: 26
Joined: 11/15/2019
Status: offline

The shipping to North America was definitely better when they had a warehouse over here. All of my previous hardcovers came well boxed and padded, and arrived in perfect condition when that was the case. I would imagine boxing them for overseas transport would have made the shipping costs even more cost prohibitive. That said, I was fortunate with my shipment this time, as I only had one dinged corner that I was able to bend back in reasonable condition. I could definitely see the potential for a less desirable condition with the current packing method, though, as HardLuck seems to have encountered.

(in reply to gekkoguy35)

Post #: 54

RE: My Book has arrived - 4/28/2021 9:16:16 PM

Bamilus

Posts: 973
Joined: 4/30/2010
From: The Old Northwest
Status: offline

My entire shipping envelope was in shreds when it got to my door but thankfully the bubble wrap preserved the rest. Not surprised to hear that you guys had some dings and dents, however, I got super lucky. They man handled that package during shipping.....

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Post #: 55

RE: My Book has arrived - 4/29/2021 1:30:25 PM

KGSG21

Posts: 7
Joined: 4/12/2021
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What I'm impressed with on the entire War in the East 2 package is that for roughly 140 US - I'm out the door cheaper with a game AND this impressive hardbound manual - - for cheaper than buying a college text book. This is 2021 and I'm getting all this?!
And 40 of the above is shipping. The outlay isn't that far off from the old days of SPI and GDW/GRD for a same scope game considering that's 30-45 years ago and this is a starship compared to those old ox carts! Well done Matrix and 2 by 3.

(in reply to Bamilus)

Post #: 56

Book Arrived Damaged - 4/29/2021 4:21:01 PM

chrisdrost

Posts: 9
Joined: 5/1/2010
From: United States
Status: offline

My book arrived today in an envelope damaged. For what I paid for shipping I'm surprised and disappointed that is was not shipped in a box. Excellent game but the book was a waste of my money.

< Message edited by chrisdrost -- 4/29/2021 10:15:23 PM >

(in reply to KGSG21)

Post #: 57

RE: My Book has arrived - 4/29/2021 6:57:44 PM

btd64

Posts: 9973
Joined: 1/23/2010
From: Mass. USA. now in Lancaster, OHIO
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quote:

ORIGINAL: paulsan21075

I am in Delaware, Ohio
Paul

Lancaster, Ohio. I just received the book. Just a couple of dented corners. It was actually supposed to arrive tomorrow....GP

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Post #: 58

RE: My Book has arrived - 4/29/2021 8:36:48 PM

melnibonian

Posts: 137
Joined: 7/30/2010
From: Sweden
Status: offline

Just received mine.

A really small dent on the top right corner but really nothing major.

I started going through it and can't put it down

Thank you all for your incredible work

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Post #: 59

RE: My Book has arrived - 4/29/2021 8:52:15 PM

richfed

Posts: 6
Joined: 6/30/2016
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Received my "encyclopedia set" yesterday. After spending my "game time" on War in the East 1 staring blankly at the screen, I decided to try War in the East 2 - warily, but the screenshots looked more inviting than its predecessor. With the arrival of this massive & beautiful manual, I should be able to have all my questions answered and finally learn to play a game that has such wide acclaim.

(in reply to EvilSix)

Post #: 60