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PBEM connection error -4

 
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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII: World at War >> Tech Support >> PBEM connection error -4 Page: [1]
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PBEM connection error -4 - 5/17/2021 7:04:34 AM   
rafaelmbaez

 

Posts: 42
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Joined: 2/9/2021
Status: offline
Its the PBEM server down?

Post #: 1
RE: PBEM connection error -4 - 5/17/2021 7:57:53 AM   
KlasE

 

Posts: 33
Score: 0
Joined: 3/13/2021
From: Sweden
Status: offline 		I have the same problem.
//Klas

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Post #: 2
RE: PBEM connection error -4 - 5/17/2021 9:00:53 AM   
EarlyDoors


Posts: 548
Score: 0
Joined: 12/16/2018
From: uk
Status: offline 		^
| this

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18-17 PBEM++
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Post #: 3
RE: PBEM connection error -4 - 5/17/2021 9:18:41 AM   
BillRunacre

 

Posts: 4945
Score: 2
Joined: 7/22/2013
Status: offline 		I had an issue last night playing FoG Medieval but it seems to be fine now, so it might be worth retrying.

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Post #: 4
RE: PBEM connection error -4 - 5/17/2021 9:42:58 AM   
firsteds

 

Posts: 52
Score: 0
Joined: 3/24/2021
Status: offline 		still down for me

(in reply to BillRunacre)
Post #: 5
RE: PBEM connection error -4 - 5/17/2021 9:56:48 AM   
KlasE

 

Posts: 33
Score: 0
Joined: 3/13/2021
From: Sweden
Status: offline 		It's still down for me.

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Post #: 6
RE: PBEM connection error -4 - 5/17/2021 10:49:45 AM   
allor

 

Posts: 39
Score: 0
Joined: 7/1/2002
From: nyc
Status: offline 		Also not working for me. same issue

(in reply to KlasE)
Post #: 7
RE: PBEM connection error -4 - 5/17/2021 11:19:18 AM   
falco148

 

Posts: 615
Score: 0
Joined: 2/6/2008
From: Yantai, PRC.
Status: offline 		I'm also having the same problem.

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Post #: 8
RE: PBEM connection error -4 - 5/17/2021 11:42:50 AM   
Helsingor

 

Posts: 87
Score: 0
Joined: 12/26/2019
Status: offline 		Me too.

(in reply to falco148)
Post #: 9
RE: PBEM connection error -4 - 5/17/2021 12:48:49 PM   
ThunderLizard11

 

Posts: 573
Score: 0
Joined: 2/28/2018
Status: offline 		Same here. Do we need to open a ticket?

(in reply to Helsingor)
Post #: 10
RE: PBEM connection error -4 - 5/17/2021 12:57:38 PM   
petedalby

 

Posts: 179
Score: 0
Joined: 12/18/2020
Status: offline 		Time to turn the server off and back on again? Seems to have been down for most of the day.

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Post #: 11
RE: PBEM connection error -4 - 5/17/2021 2:19:46 PM   
ThunderLizard11

 

Posts: 573
Score: 0
Joined: 2/28/2018
Status: offline 		Back up!

(in reply to petedalby)
Post #: 12
RE: PBEM connection error -4 - 5/17/2021 4:43:03 PM   
boudi

 

Posts: 346
Score: 0
Joined: 1/7/2007
From: France
Status: offline 		Yes i just played my turn ThunderLizard2

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Post #: 13
RE: PBEM connection error -4 - 6/28/2021 7:32:04 AM   
bluesrocks

 

Posts: 19
Score: 0
Joined: 11/25/2006
From: Berlin, Germany
Status: offline 		My Login to PBEM+-server works fine with other Matrix Games like Warplan and Warplan Pacific. Just tested. But with SC WaW I only get this error message after trying to login to the server.

(in reply to boudi)
Post #: 14
RE: PBEM connection error -4 - 6/28/2021 3:24:29 PM   
Hubert Cater

 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		Hi Bluesrocks,

It could be the server is down at the moment, and if not it might be worth opening a support ticket with Matrix to see if they can help.

support@slitherine.co.uk

Hubert

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Post #: 15
RE: PBEM connection error -4 - 6/29/2021 8:11:42 AM   
bluesrocks

 

Posts: 19
Score: 0
Joined: 11/25/2006
From: Berlin, Germany
Status: offline 		Thanks Hubert for the link!

I will change the password and will use only letters and numbers in it. Maybe there is a problem with additional characters I use in the password? But at the same time I am able to login to the PBEM++ server with the same password in a different game (WarPlan) from Matrix/Slitherine.

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Post #: 16
RE: PBEM connection error -4 - 6/29/2021 7:57:37 PM   
Hubert Cater

 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		Thanks for the info, that makes sense and it could indeed be that the game doesn't like your password and the game code needs adjusting to better handle it.

If you are up for it, could you email me your old password so I could inspect and test what the problem might be? I also understand why you might not want to share what your old password was, so even perhaps what you suspect would be the troublesome characters would be helpful.

Please email me at support@furysoftware.com if there is anything further you could share.

Hubert

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Post #: 17
RE: PBEM connection error -4 - 6/30/2021 8:09:07 AM   
bluesrocks

 

Posts: 19
Score: 0
Joined: 11/25/2006
From: Berlin, Germany
Status: offline 		Hello Hubert,

I sent you an E-mail. For me I solved the problem by deleting the additional characters in my password.

Thanks for your help and replies.

(in reply to Hubert Cater)
Post #: 18
RE: PBEM connection error -4 - 6/30/2021 6:47:20 PM   
Hubert Cater

 

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline 		Thanks for your help here as well as this should now be resolved going forward. Much appreciated

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(in reply to bluesrocks)
Post #: 19
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