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Cant retrieve a game bought on store pls help

 
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Cant retrieve a game bought on store pls help - 5/21/2021 9:59:19 PM   
gollummyprecious

 

Posts: 4
Joined: 5/21/2021
Status: offline
Hello,
I Just bought a digital copy of War in the East 2 as a guest (the CAPTCHA was bugged the 3 first times)

however all i got was a message saying my shopping cart was empty, with no link, neither on the shop nor in my e-mails.

So how can i retrieve my game?

Because its not a 5 bucks game

If someone of the support can see this and contact me, i would be more than happy to show him evidences of those allegations since i got the emails to back it up

< Message edited by gollummyprecious -- 5/21/2021 10:03:39 PM >
Post #: 1
RE: Cant retrieve a game bought on store pls help - 5/23/2021 11:04:34 AM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
Contact support[at]slitherine.co.uk.

(in reply to gollummyprecious)
Post #: 2
RE: Cant retrieve a game bought on store pls help - 5/25/2021 9:23:23 AM   
gollummyprecious

 

Posts: 4
Joined: 5/21/2021
Status: offline
Problem solved. Thank you matrix support!

(in reply to VPaulus)
Post #: 3
RE: Cant retrieve a game bought on store pls help - 6/3/2021 8:40:39 AM   
Thinhgame

 

Posts: 1
Joined: 6/3/2021
Status: offline
If you were charged for the purchase and still can't restore

(in reply to gollummyprecious)
Post #: 4
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