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- 8/29/2003 10:49:18 PM

Les_the_Sarge_9_1

Posts: 4392
Joined: 12/29/2000
Status: offline

Hey Paul you have likely heard the oft mangled expression "the proof is in the pudding" right?

The correct expression is of course "the proof of the pudding is in the taste"

The proof of Matrix Games is in their games :)

I have never regretted any connection with Matrix Games, nor regretted anything I have gotten from them.

There will always be a loud vocal minority angry about something. I just ignore them.

_____________________________

I LIKE that my life bothers them,
Why should I be the only one bothered by it eh.

(in reply to Paul Vebber)

Post #: 1

- 8/30/2003 1:30:00 AM

StrategyCat

Posts: 29
Joined: 8/17/2003
From: USA
Status: offline

[QUOTE=Paul Vebber]
You clearly are trying to make it look like we were doing something those companies were not, when infact we let you set the shipping cost in the 'shopping cart' before you go to check out.[/QUOTE]

Let me further clarify my point. My point is, as a consumer, it would benefit me to know the shipping costs and policies *before* I browse around a company's website filling up my shopping cart - understand?

In other words, it would be nice to know ahead of time what the shipping costs and policies are, because if I know it will cost me $65 to have something shipped to me in Africa, then I will likely not waste my time looking at your "E-Store" in the first place - understand?

This is especially true since most people who go to your E-Store are well aware that your games can be had cheaper elsewhere - and know where else to look for them. I would guess that a good percentage of people who bother to buy directly from you (as I did, last week) only do so because they prefer to support you directly, which is to your benefit.

And what do you do in appreciation for these people? You *screw* them at the last possible moment, just before they give their credit card number, with exorbitant shipping rates.

Yes, I know you obviously show the shipping cost prior to check out - but it's *just prior*, after people have already spent time browsing your E-Store.
It is only *after* people have spent the time filling up their shopping cart that the exorbitant shipping rates are revealed, which makes me wonder not only how many people decide not to buy at that point, but how many people are ****** off at having spent their time browsing your E-Store to begin with.

This is the point then, that you are socking people with exorbitant shipping rates at the last possible moment, just before they give their cradit card numbers, which I would guess pisses many of them off to the extend that they don't buy.

My point is not hard to understand, if you take your blinders off for a second.

_____________________________

StrategyCat
-Any country that just rolls over and lets its president die like a dog in the street deserves all the Bushes it gets-

(in reply to Paul Vebber)