patch install problem

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's World at War: A World Divided >> Tech Support >> patch install problem

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patch install problem - 6/14/2021 11:22:20 PM

budd

Posts: 2972
Joined: 7/4/2009
From: Tacoma
Status: offline

I'm unable to browse to the directory where i have the game installed. it defaults to C drive and i can't change it. I've installed the game on another drive.

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Post #: 1

RE: patch install problem - 6/15/2021 4:41:29 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Could you please post a DxDiag or your system specs?

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Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to budd)

Post #: 2

RE: patch install problem - 6/15/2021 9:57:33 PM

budd

Posts: 2972
Joined: 7/4/2009
From: Tacoma
Status: offline

Here you go. I just don't get a choice to browse to install location. Are the files available without the installer? unzip into game directory.

Attachment (1)

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Post #: 3

RE: patch install problem - 7/7/2021 4:42:07 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

Thanks for attaching the dxdiag report. A few days ago Erik mentioned that the installer programmer was away this week on vacation, but he expected to have this looked at when he returns. Sorry for the delay in getting back to you.

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All understanding comes after the fact.
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(in reply to budd)

Post #: 4

RE: patch install problem - 7/13/2021 1:22:01 PM

HybridSpyda

Posts: 72
Status: offline

Hi budd,

We have updated the patch to include a page for changing your location, please grab it from the product page or 'My Page'.
Alternatively this link here will also work!

Happy Gaming!

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Matthew Ravenwood

QA & Operations Manager