Steam key issue…

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Steam key issue… - 6/17/2021 2:02:39 PM

Simulacra53

Posts: 632
Joined: 5/16/2015
Status: offline

…bought the game via Matrix, because I’d like to support you guys, but there seems to be something wrong with the Steam key generation.

1. steam key was already generated on My Page
2. Steam key = Matrix key
3. Steam key is not recognized by Steam as a valid key

———
Please - before anyone tells me to buy via steam instead, yes I could have done so and saved EUR 3,- because of a bundle discount and price difference, yet like I explained before although I like using Steam, I prefer to buy directly from Matrix.

Post #: 1

RE: Steam key issue… - 6/17/2021 2:17:09 PM

ledrobi

Posts: 108
Joined: 11/8/2019
Status: offline

It should be fixed now, could you please try again? Let us know if it works :)

(in reply to Simulacra53)

Post #: 2

RE: Steam key issue… - 6/17/2021 2:45:49 PM

Simulacra53

Posts: 632
Joined: 5/16/2015
Status: offline

Works fine

1. No pre filled Steam key
2. Generate Steam key via Get Steam key option
3. Register at Steam, bingo!

Thanks for the quick solution.

(in reply to ledrobi)

Post #: 3

RE: Steam key issue… - 6/17/2021 3:11:23 PM

ranknfile

Posts: 155
Joined: 2/9/2021
From: New Orleans
Status: offline

Glad to see first day Steam option.
I was so excited to watch the last two episodes of "Babylon Berlin" that I had forgotten this game was out today.
Rectified that! I shall now give it a go!

(in reply to Simulacra53)

Post #: 4