Games stops responding - 1.01.00 Beta

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Games stops responding - 1.01.00 Beta

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> Games stops responding - 1.01.00 Beta

Page: [1]

Message

<< Older Topic Newer Topic >>

Games stops responding - 1.01.00 Beta - 7/5/2021 6:29:37 PM

szmike

Posts: 345
Joined: 8/30/2009
Status: offline

Games stops responding, it doesn't crash, just hangs in infinite loop I guess, as it uses CPU.

When?
- randomly in any database when I click somewhere - e.g. production -> when I click an item detail; or commander report (rarely) -> when applying a filter, but not when accessing unit detail
- air directives - all the time, they are not usable for me - games locks up either straight when looking at them or when trying to set them up or when trying to edit one; sometimes after 1 click, sometimes after 5 clicks, always within 30s top.

I tried every trick I know of, starting with driver updates, through compatibility modes, ending with diabling everything running in background (all launchers, av, printer apps, etc.), nothing helps.

What I didn't try is downgrading to 1.00.07/11, I will soon though and let you know.

Attachment (1)

Post #: 1

RE: Games stops responding - 1.01.00 Beta - 7/5/2021 6:30:19 PM

szmike

Posts: 345
Joined: 8/30/2009
Status: offline

No matter the game version.

Dxdiag attached, crash dump https://easyupload.io/o8yz3f

Attachment (1)

< Message edited by szmike -- 7/6/2021 2:53:26 PM >

(in reply to szmike)

Post #: 2

RE: Games stops responding - 1.01.00 Beta - 7/6/2021 4:16:09 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

Which version were you running when you got that crash dump? Unfortunately the programmer that can look at the crash dump is on vacation this week so next week is the earliest it can get looked at. Perhaps someone can look at your dxdiag and give you some ideas on what might be wrong. I don't know if there are more issues with WitE2 and Win 7 computers, but given the age of the operating system, maybe? Perhaps some other Win 7 and/or Polish users can speak to any issues to be aware of.

If you can let me know what version the crash dump is from (or even better, put a new one up using the latest version you can access), I'll get it on our list to look into once Pavel returns.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to szmike)

Post #: 3

RE: Games stops responding - 1.01.00 Beta - 7/11/2021 10:31:05 AM

szmike

Posts: 345
Joined: 8/30/2009
Status: offline

1.01.00beta, disabled most processes https://easyupload.io/q3dm34

I browsed through other similar topics in tech subforum, and no solution found there prevents this lock-up

(in reply to Joel Billings)

Post #: 4

RE: Games stops responding - 1.01.00 Beta - 7/13/2021 3:16:49 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

Pavel took a look at your dmp file and wrote:

"Known issue of Windows 7 and ATI software. Nothing to do with the game."

I hope that helps.

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to szmike)

Post #: 5

RE: Games stops responding - 1.01.00 Beta - 7/13/2021 6:15:50 PM

szmike

Posts: 345
Joined: 8/30/2009
Status: offline

Thank you for checking, unfortunately it doesn't help at all...

I'm not a programmer, but this is the only game with "known issue of win7 and ATI software" out of my quite substantial game library. I cannot help, but wonder why this particular game interacts this way with such combination. I have no such problem with WitE (doesn't matter much given the changes) or WitW - I use air directives there without a problem.

I guess I have to shelf the game for the future for now.

(in reply to Joel Billings)

Post #: 6

RE: Games stops responding - 1.01.00 Beta - 7/13/2021 8:53:46 PM

loki100

Posts: 10920
Joined: 10/20/2012
From: Utlima Thule
Status: offline

I realise this doesn't help you (& can understand the frustration) but I know the tech specifications were changed from those for WiTW in the manual. So its not a total suprise that WiTW is fine and you can have problems with WiTE2