1.01.02 beta MP CTD

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> 1.01.02 beta MP CTD

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1.01.02 beta MP CTD - 7/29/2021 12:48:13 PM

Seminole

Posts: 2105
Joined: 7/28/2011
Status: offline

Had my first crash trying to save a single player, offline game, but that isn't why I started this post.

For the first time I'm seeing repeated crashes when I sign into multiplayer - before seeing the screen to select a game. Just crashes without an error message and disappears the window.

Click sign in and then it crashes. Usually works the next time I try it, so I didn't suspect the server being down. This morning I was thinking about whether it would do it or not and it crashed at that point twice in a row. Third time showed the games and I was able to load one.

Post #: 1

RE: 1.01.02 beta MP CTD - 7/29/2021 5:54:34 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

We're signing in ok here. Is this new for you with 1.01.02, or have you always had this issue come up. There were no changes to the server code so there's nothing here on our end that we can think of that could have changed this.

Is anyone else having this experience?

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Seminole)

Post #: 2

RE: 1.01.02 beta MP CTD - 7/29/2021 8:34:51 PM

Rosencrantus

Posts: 318
Joined: 1/9/2021
From: Canada
Status: offline

Yeah I've also had some CTDs when signing into multiplayer. Exactly as how seminole described it. Though I haven't had any crashes during a turn I sometimes had to attempt multiple sign ins before I actually got to the list of games.

(in reply to Joel Billings)

Post #: 3

RE: 1.01.02 beta MP CTD - 7/29/2021 8:37:41 PM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

Do you have a crash dump file (WarInTheEast.exe.<id>.dmp) in C:\Users\<user name>\AppData\Local\CrashDumps?

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Seminole)

Post #: 4

RE: 1.01.02 beta MP CTD - 7/29/2021 10:05:49 PM

Rosencrantus

Posts: 318
Joined: 1/9/2021
From: Canada
Status: offline

I have one. I'll upload it.

https://www.dropbox.com/s/6e9ybo2diqxg1hr/WarInTheEast2.exe.14788.dmp?dl=0

< Message edited by Rosencrantus -- 7/29/2021 10:06:51 PM >

(in reply to Helpless)

Post #: 5

RE: 1.01.02 beta MP CTD - 7/31/2021 5:25:09 PM

Helpless

Posts: 15793
Joined: 8/27/2004
Status: offline

Thanks. What is the version of the game (exe) for this dump file?

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Rosencrantus)

Post #: 6

RE: 1.01.02 beta MP CTD - 7/31/2021 5:49:42 PM

Rosencrantus

Posts: 318
Joined: 1/9/2021
From: Canada
Status: offline

quote:

ORIGINAL: Helpless

Thanks. What is the version of the game (exe) for this dump file?

It should be 1.00.02. But I'm not sure as the file for some reason is no longer in my file explorer. I'll upload another crash dump that is for sure 1.00.02. This new dump was created yesterday when the game crashed again while logging in to multiplayer.

https://www.dropbox.com/s/hn2lw3byzlq9jw3/WarInTheEast2.exe.16576.dmp?dl=0

Edit: The version number is 1.01.02. Not 1.00.02.

< Message edited by Rosencrantus -- 7/31/2021 11:08:04 PM >

(in reply to Helpless)

Post #: 7

RE: 1.01.02 beta MP CTD - 7/31/2021 8:55:41 PM

Joel Billings

Posts: 32265
Joined: 9/20/2000
From: Santa Rosa, CA
Status: offline

Do you mean 1.01.02?

_____________________________

All understanding comes after the fact.
-- Soren Kierkegaard

(in reply to Rosencrantus)

Post #: 8

RE: 1.01.02 beta MP CTD - 7/31/2021 11:06:42 PM

Rosencrantus

Posts: 318
Joined: 1/9/2021
From: Canada
Status: offline

quote:

ORIGINAL: Joel Billings

Do you mean 1.01.02?

Yes sorry, the latest public beta.

(in reply to Joel Billings)

Post #: 9

RE: 1.01.02 beta MP CTD - 8/1/2021 4:24:57 AM

Seminole

Posts: 2105
Joined: 7/28/2011
Status: offline

quote:

ORIGINAL: Helpless

Do you have a crash dump file (WarInTheEast.exe.<id>.dmp) in C:\Users\<user name>\AppData\Local\CrashDumps?

Do I need to modify how I launch the program so that is captured? I searched for "crash" folder under the path (C:\Users\<user name>\AppData\Local\) and didn't find one for WitE, only a half dozen or so for other programs.

(in reply to Helpless)

Post #: 10