Order problem

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Order problem

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [World War II] >> Steel Panthers World At War & Mega Campaigns >> Mega-Campaigns for SP:WaW >> Order problem

Page: [1]

Message

<< Older Topic Newer Topic >>

Order problem - 9/4/2003 8:35:54 PM

Destroyer

Posts: 9
Joined: 8/10/2003
From: Radcliff KY
Status: offline

I ordered the mega campaign Desert Fox with, downloaded it but order the CD backup. I was charged for the CD but it coming up on one month and still don't have the CD. I've sent two emails asking about the status of the CD but haven't gotten an answer. Has anyone else experienced this problem, or can anyone help

Post #: 1

- 9/5/2003 3:29:10 AM

Warrior

Posts: 1808
Joined: 11/2/2000
From: West Palm Beach, FL USA
Status: offline

To the best of my knowledge, the Desert Fox CD's were sold out a long time ago. Burn a backup from your download and continue trying to contact customer service.

_____________________________

Retreat is NOT an option.

(in reply to Destroyer)

Post #: 2

RE: - 2/10/2004 9:37:18 PM

Mockingbird

Posts: 22
Joined: 7/5/2000
From: Bartlesville, OK
Status: offline

I have experienced the same thing with the Screaming Eagles CD... I assume I'll eventually get it, although it doesn't matter much since I have the download.

I probably will not spend the extra for this "non" service in the future...

(in reply to Warrior)

Post #: 3

RE: RE: - 2/12/2004 10:23:24 AM

lexxan

Posts: 21
Joined: 2/12/2004
Status: offline

Same problem, same feeling. Hoping Matrix will explain us one day how it works (the back-up CD delivering).

(in reply to Mockingbird)

Post #: 4

RE: RE: - 2/12/2004 1:30:38 PM

slyone

Posts: 41
Joined: 10/10/2002
From: Warsaw, Poland
Status: offline

Exactly the same in my case. It is very long since I ordered the back-up CD with DF or LV (I don't remember which one was it). I ignored it thinking that it's the problem of distance between US and Poland. However, it seems that the supplier is not a trustful firm.

_____________________________

Panzersch�tze Altmann
Panzer 623
Pz.Abt. II
1. Panzer Regiment

(in reply to lexxan)

Post #: 5

RE: RE: - 2/23/2004 10:18:24 AM

lexxan

Posts: 21
Joined: 2/12/2004
Status: offline

Finally I got the back-up CD (33 days after the order). I hoped to find the SPWAW Vs 8.0 included but...nothing. I have still to wait for a week (ADSL connection) to enjoy this Wild Bill masterpiece...

(in reply to slyone)

Post #: 6

Page: [1]

All Forums >> [Current Games From Matrix.] >> [World War II] >> Steel Panthers World At War & Mega Campaigns >> Mega-Campaigns for SP:WaW >> Order problem

Page: [1]