PBEM++ Issue

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

PBEM++ Issue

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Flashpoint Campaigns Series >> Tech Support >> PBEM++ Issue

Page: [1]

Message

<< Older Topic Newer Topic >>

PBEM++ Issue - 8/9/2021 6:15:38 PM

fluidwill matrix

Posts: 140
Joined: 12/7/2006
Status: offline

My opp and I are experiencing an error as follows;

" I just did my turn and went back to the menu and it's still my turn

So I did it again and same thing"

Any ideas/solutions? Thanks

Post #: 1

RE: PBEM++ Issue - 8/11/2021 5:35:14 PM

IronManBeta

Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline

Hi, can you post a screenshot here for us to look at? That might help us visualize the problem.

Thanks, Rob C

(in reply to fluidwill matrix)

Post #: 2

RE: PBEM++ Issue - 8/16/2021 9:03:42 AM

fluidwill matrix

Posts: 140
Joined: 12/7/2006
Status: offline

Thanks for the reply Ironman, dvp is off "enjoying" the wilderness, get back to you on his return.

(in reply to IronManBeta)

Post #: 3

RE: PBEM++ Issue - 8/23/2021 1:50:23 PM

dvphimself

Posts: 27
Joined: 8/3/2020
Status: offline

Go to lobby- Select game vs Mr McC

Elect to end that game out of sheer frustration.

See all of mr mcC's units! Review the battlefield after the game.

Send this ended game save file to the PBEM++ network.

Return to lobby to play the same turn again a le groundhog day.

< Message edited by dvphimself -- 8/23/2021 7:07:19 PM >

(in reply to IronManBeta)

Post #: 4

RE: PBEM++ Issue - 8/23/2021 2:10:20 PM

dvphimself

Posts: 27
Joined: 8/3/2020
Status: offline

I just this moment received an email about this turn being downloaded multiple times.

(in reply to IronManBeta)

Post #: 5

RE: PBEM++ Issue - 8/24/2021 12:44:32 AM

CapnDarwin

Posts: 8467
Joined: 2/12/2005
From: Newark, OH
Status: offline

Rob is back from a much-needed and well-deserved vacation and should be able to look at this tomorrow. Thanks for the info and screenshots.

_____________________________

OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

(in reply to dvphimself)

Post #: 6

RE: PBEM++ Issue - 8/24/2021 12:04:02 PM

dvphimself

Posts: 27
Joined: 8/3/2020
Status: offline

Awesome thank you so much Mr S

(in reply to CapnDarwin)

Post #: 7

RE: PBEM++ Issue - 8/28/2021 2:58:48 PM

IronManBeta

Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline

OK, I'm back and looking into it. If I have more questions I will post them here.

Thanks, Rob C

_____________________________

(in reply to dvphimself)

Post #: 8

RE: PBEM++ Issue - 8/28/2021 3:41:18 PM

IronManBeta

Posts: 4132
Joined: 2/25/2002
From: Burlington, Ontario
Status: offline

This is what the situation looks like to me:

1) The scenario in question is �HL_WG5 Witch�s Cauldron� between �dvphimself� and �fluidwill matrix� in Turn 8. The last server update timestamp of 9 Aug 00:19:43 (?). �dvphimself� is reporting the problem on his side.

2) Steps to reproduce:
a) Player �dvphimself� downloaded the game as it was showing as �My Turn�.
b) Problem 1: He entered his orders and uploaded the game but it did not flip status to �Waiting�. It was still showing as �My Turn�.
c) He then downloaded the game again and ended it with the usual menu �File / End Game Now�. The normal end of game information displays occurred and he uploaded the ended game to the PBEM++ server.
d) Problem 2: The server game state remained the same � it was still his turn as of the previous filestamp date.

Each game in play has a unique GameInstanceID. I'm going to check with the Matrix server guys to see if they can find anything related to this in their error logs (since nothing apparently showed at your end), and also see if we can fetch the GameInstanceID to see if it somehow changed. A change in that critical ID number could explain the behaviour seen here.

If I don't have this description of steps to reproduce correct, or if these steps are incomplete, then please let me know. You can post it here or email me directly at robertc@matrixgames.com.

Thanks, Rob C

(in reply to IronManBeta)

Post #: 9

RE: PBEM++ Issue - 8/30/2021 10:13:17 PM

dvphimself

Posts: 27
Joined: 8/3/2020
Status: offline

Hello Mr C

As far as I understand the events, you've covered ever everything.
I can still access the game in question as my turn.
I have tried to play out the turn and end the game, each with the same result.

_____________________________