i tried updating beta/ now i cant Uninstall WITE2

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i tried updating beta/ now i cant Uninstall WITE2

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> i tried updating beta/ now i cant Uninstall WITE2

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i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 3:39:08 AM

Rick402

Posts: 90
Joined: 3/28/2019
Status: offline

i tried updating my beta file, something went wrong, and now i cant uninstall Wite2 at all, i tried Reinstalling it to see if it would fix something or repair it and now its all jacked. can someone please help me so i can fix my issue as i want to start a new game. please. i even tried a 3rd party uninstall and nothing.

Post #: 1

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 4:46:23 AM

Rick402

Posts: 90
Joined: 3/28/2019
Status: offline

so i deleted it and now when i go to reinstall, i get an Error messages say it can install cause the uninstall exe file doesnt work. wtf is going on?

(in reply to Rick402)

Post #: 2

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 10:21:30 AM

Denniss

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline

we had such a case recently, the antivirus software blocked access to the windows folder where the uninstaller resides.
1) temporary disable you antivirus software (which one do you use?)
2) right-click on the installer and "run as administrator"

(in reply to Rick402)

Post #: 3

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 1:33:13 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Denniss' advice should get you there.

For our records, which anti-virus software are you using?

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Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Denniss)

Post #: 4

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 6:38:25 PM

Rick402

Posts: 90
Joined: 3/28/2019
Status: offline

im using AVG

(in reply to Erik Rutins)

Post #: 5

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 7:00:45 PM

Denniss

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline

The other case was AVG too. Seems a bit too sensitive then.

(in reply to Rick402)

Post #: 6

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 7:06:53 PM

Rick402

Posts: 90
Joined: 3/28/2019
Status: offline

i got it figured out i was trying to install the wrong setup DL. i wasnt using my Original Setup DL. so thats why it was all jacked, and i turned off my virus stuff to. thsanks for the replys guys!

(in reply to Rick402)

Post #: 7

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 7:19:34 PM

Rick402

Posts: 90
Joined: 3/28/2019
Status: offline

how do i update the game for beta releases, cause ive been away from gaming for awhile doing my other hobby, ive been building 1/35 scale model Armor!

(in reply to Rick402)

Post #: 8

RE: i tried updating beta/ now i cant Uninstall WITE2 - 10/25/2021 10:46:00 PM

Rick402

Posts: 90
Joined: 3/28/2019
Status: offline

Nevermind i figured out how to install the newest.15 beta

sorry to bother you guys! this is what happens when you spend the last 6months building 1/35 scale model armor!

(in reply to Rick402)

Post #: 9

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> i tried updating beta/ now i cant Uninstall WITE2

Page: [1]