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Game won't download - 11/21/2021 6:14:54 PM   
grab


Posts: 265
Joined: 6/18/2005
Status: offline 		Hi

Is there an issue with the server? I bought the game this afternoon and have tried unsuccessfully twice now to download the game. Both times it gave me an expected download time in excess of ten hours and both times it has timed out and stopped downloading.

_____________________________

System, Intel i7-6700K @ 4.00GHz, Windows 10 Professional, 32 GB of RAM, NVidia GeForce GTX 980 Ti
Post #: 1
RE: Game won't download - 11/21/2021 6:28:51 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		try a different browser, chrome works well, some are better than others

good luck

(in reply to grab)
Post #: 2
RE: Game won't download - 11/21/2021 7:42:31 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Please contact support@matrixgames.com and they will help you figure out what's going wrong.

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to zakblood)
Post #: 3
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