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Unable to open setup file

 
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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> Tech Support >> Unable to open setup file Page: [1]
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Unable to open setup file - 12/9/2021 1:52:49 PM   
MishaTX


Posts: 79
Joined: 8/13/2015
Status: offline 		At my wits end here.

I download the setup file, run it and I always get the above error when trying to run it.

Please help
Post #: 1
RE: Unable to open setup file - 12/9/2021 2:08:17 PM   
MishaTX


Posts: 79
Joined: 8/13/2015
Status: offline 		Nevermind. A reboot fixed it. I had issues with installing the beta, uninstalled as recommended here, then couldn't reinstall the original game. Still haven't figured out how to install the beta on top of the original game, but I guess I'll just have to wait until it goes official.

(in reply to MishaTX)
Post #: 2
RE: Unable to open setup file - 12/9/2021 2:48:11 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		May have been an incomplete or corrupted download. The Beta is just a patch installer like the official patch installer

(in reply to MishaTX)
Post #: 3
RE: Unable to open setup file - 12/9/2021 2:56:03 PM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline 		Which file were you downloading and what error did you get?

_____________________________

Erik Rutins
CEO, Matrix Games LLC



For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Denniss)
Post #: 4
RE: Unable to open setup file - 12/11/2021 2:35:00 AM   
MishaTX


Posts: 79
Joined: 8/13/2015
Status: offline 		Hi Erik.

It was from the file download section of My Page. I unfortunately don't remember the exact error message.

(in reply to Erik Rutins)
Post #: 5
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