All Games gone from server?????

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All Forums >> [New Releases from Matrix Games] >> WarPlan >> War Plan: Tech Support >> All Games gone from server?????

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All Games gone from server????? - 12/22/2021 4:32:52 PM

michaelCLARADY

Posts: 158
Joined: 12/2/2019
Status: offline

Looks like the popup screen you should get after a turn ending is launched has hung. Logged off and back on- same problem.

Post #: 1

RE: All Games gone from server????? - 12/22/2021 4:38:04 PM

Zarevic

Posts: 47
Joined: 3/19/2018
From: Spain
Status: offline

Same problem here!

(in reply to michaelCLARADY)

Post #: 2

RE: All Games gone from server????? - 12/22/2021 4:38:13 PM

Nirosi

Posts: 1776
Joined: 9/17/2017
Status: offline

Same here. Both my games gone and the game freezes on that screen (must turn it off from Windows). But game works fine if attempting to launch against AI.

My guess is that it is a server problem. All we can do is wait...

(in reply to michaelCLARADY)

Post #: 3

RE: All Games gone from server????? - 12/22/2021 4:44:00 PM

michaelCLARADY

Posts: 158
Joined: 12/2/2019
Status: offline

Same observation as Nirosi. Damn and today was a totally free day.

(in reply to Nirosi)

Post #: 4

RE: All Games gone from server????? - 12/22/2021 5:30:56 PM

Lascar

Posts: 489
Joined: 10/7/2000
Status: offline

WarPlan Pacific games are still there, hopefully WarPlan games will soon be restored.

(in reply to michaelCLARADY)

Post #: 5

RE: All Games gone from server????? - 12/22/2021 6:38:40 PM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

Yes WPP still works. It seems the problem is on the WPE PBEM server.

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to Lascar)

Post #: 6

RE: All Games gone from server????? - 12/22/2021 6:43:01 PM

canuckgamer

Posts: 737
Joined: 6/23/2004
Status: offline

Same here. Although I received the usual email notification, our game does not appear when I open up multiplayer. I'll try again later.

(in reply to ncc1701e)

Post #: 7

RE: All Games gone from server????? - 12/22/2021 6:53:23 PM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

Did anyone already send an email to support@matrixgames.com?

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to canuckgamer)

Post #: 8

RE: All Games gone from server????? - 12/22/2021 7:37:51 PM

scout1

Posts: 2899
Joined: 8/24/2004
From: South Bend, In
Status: offline

quote:

ORIGINAL: ncc1701e

Did anyone already send an email to support@matrixgames.com?

A classic example to permit a true pbem feature rather than the server approach many of the newer games have taken

(in reply to ncc1701e)

Post #: 9

RE: All Games gone from server????? - 12/22/2021 7:45:06 PM

Lascar

Posts: 489
Joined: 10/7/2000
Status: offline

quote:

ORIGINAL: ncc1701e

Did anyone already send an email to support@matrixgames.com?

I just did.

(in reply to ncc1701e)

Post #: 10

RE: All Games gone from server????? - 12/22/2021 8:34:53 PM

BrianG

Posts: 4653
Joined: 3/6/2012
Status: offline

Yes my game (slaughter) with Nirosi has disappeared.

(in reply to Lascar)

Post #: 11

RE: All Games gone from server????? - 12/22/2021 9:09:48 PM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

Strange, looks like the server is answering HTTP 200 to each request made. I bet for a format change.

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to BrianG)

Post #: 12

RE: All Games gone from server????? - 12/22/2021 11:26:38 PM

Kyrian

Posts: 14
Joined: 12/31/2020
Status: offline

Same here - my game is gone

(in reply to michaelCLARADY)

Post #: 13

RE: All Games gone from server????? - 12/23/2021 12:43:08 AM

canuckgamer

Posts: 737
Joined: 6/23/2004
Status: offline

We play the Combat Mission series by PBEM. The game files are saved on our PC and then we either attach it to an email or use Dropbox if it exceeds the attachment file size limit. I assume they use the PBEM through a server method to combat piracy.

(in reply to Kyrian)

Post #: 14

RE: All Games gone from server????? - 12/23/2021 4:24:59 AM

sveint

Posts: 3556
Joined: 1/19/2001
From: Glorious Europe
Status: offline

Please please PLEASE don't use Matrix servers for WarPlan 2.

(in reply to canuckgamer)

Post #: 15

RE: All Games gone from server????? - 12/23/2021 8:07:44 AM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

quote:

ORIGINAL: Lascar

quote:

ORIGINAL: ncc1701e

Did anyone already send an email to support@matrixgames.com?

I just did.

Did you receive an answer? I fear that Matrix offices are closed for Christmas.

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to Lascar)

Post #: 16

RE: All Games gone from server????? - 12/23/2021 8:09:38 AM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

The PBEM server is responding. But, the game don't understand its answer. That's why I think the PBEM answer format has been changed.

NullReferenceException: Object reference not set to an instance of an object
at GUIX.LightRedColor (System.String text) [0x00009] in <5c04fb5705204e939359815ae9bd2a44>:0
at MenuMain.ShowServerPBEM2 () [0x0067e] in <5c04fb5705204e939359815ae9bd2a44>:0
at MenuMain.OnGUI () [0x00171] in <5c04fb5705204e939359815ae9bd2a44>:0

(Filename: <5c04fb5705204e939359815ae9bd2a44> Line: 0)

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to ncc1701e)

Post #: 17

RE: All Games gone from server????? - 12/23/2021 8:10:44 AM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

quote:

ORIGINAL: canuckgamer

We play the Combat Mission series by PBEM. The game files are saved on our PC and then we either attach it to an email or use Dropbox if it exceeds the attachment file size limit. I assume they use the PBEM through a server method to combat piracy.

A server has also the advantage to avoid all these files manipulations.

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to canuckgamer)

Post #: 18

RE: All Games gone from server????? - 12/23/2021 8:57:28 AM

michelzzt

Posts: 20
Joined: 1/12/2010
From: Cognac - France
Status: offline

Same for me; game suppressed yesterday

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Michel

(in reply to michaelCLARADY)

Post #: 19

RE: All Games gone from server????? - 12/23/2021 10:37:26 AM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

Using Wireshark, I have compared the requests made by Warplan and Warplan Pacific. Both requests are very similar. I don't see anything particular between the two answers.
Each time, the server is answering (HTTP/1.1 200 OK) with a content for both games.

One important question: is it the same PBEM server between Warplan and Warplan Pacific?

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to michelzzt)

Post #: 20

RE: All Games gone from server????? - 12/23/2021 11:43:35 AM

aoffen

Posts: 494
Joined: 6/7/2002
From: Brisvegas, Australia
Status: offline

I just got this response

Slitherine Support
21:20 (1 hour ago)

to me

Hi Andrew,

Thank you for contacting us. I've asked the web admins to take a look.
We apologize for the inconvenience.

Kind Regards,

Paulo Costa
The Slitherine Group

support@slitherine.com

(in reply to ncc1701e)

Post #: 21

RE: All Games gone from server????? - 12/23/2021 11:43:58 AM

aoffen

Posts: 494
Joined: 6/7/2002
From: Brisvegas, Australia
Status: offline

So I guess that means they haven't closed for Christmas yet

(in reply to aoffen)

Post #: 22

RE: All Games gone from server????? - 12/23/2021 2:26:18 PM

Nirosi

Posts: 1776
Joined: 9/17/2017
Status: offline

Works now.

(in reply to aoffen)

Post #: 23

The Games are Back! - 12/23/2021 2:27:03 PM

Lascar

Posts: 489
Joined: 10/7/2000
Status: offline

The Games are back! I just opened one of my current games.

(in reply to aoffen)

Post #: 24

RE: The Games are Back! - 12/23/2021 5:41:08 PM

michaelCLARADY

Posts: 158
Joined: 12/2/2019
Status: offline

Games were back this a.m. Praise Deity!

(in reply to Lascar)

Post #: 25

RE: The Games are Back! - 12/24/2021 8:38:03 AM

Uxbridge

Posts: 1505
Joined: 2/8/2004
From: Uppsala, Sweden
Status: offline

But now it's down again. One can't even go to the page where the games are listed.

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Post #: 26

RE: The Games are Back! - 12/24/2021 8:53:47 AM

ncc1701e

Posts: 7380
Joined: 10/29/2013
From: Utopia Planitia Fleet Yards
Status: offline

quote:

ORIGINAL: Uxbridge

But now it's down again. One can't even go to the page where the games are listed.

It works for me.

_____________________________

Chancellor Gorkon to Captain James T. Kirk:
You don't trust me, do you? I don't blame you. If there is to be a brave new world, our generation is going to have the hardest time living in it.

(in reply to Uxbridge)

Post #: 27

RE: The Games are Back! - 12/24/2021 9:17:04 AM

Uxbridge

Posts: 1505
Joined: 2/8/2004
From: Uppsala, Sweden
Status: offline

Odd. I've tried with different computors. I can start the game, choose multiplayer and click the option. The cycling sound is heard, but the war years never appear and from there it's nothing, just the background image.

< Message edited by Uxbridge -- 12/24/2021 9:20:58 AM >

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Post #: 28

RE: The Games are Back! - 12/24/2021 3:13:18 PM

AlvaroSousa

Posts: 9927
Joined: 7/29/2013
Status: offline

Ahh multiplayer server glitches. Not on my game end

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Creator Kraken Studios
- WarPlan
- WarPlan Pacific

Designer Strategic Command
- Brute Force (mod) SC2
- Assault on Communism SC2
- Assault on Democracy SC2
- Map Image Importer SC3

(in reply to Uxbridge)

Post #: 29

RE: The Games are Back! - 12/25/2021 8:41:59 AM

Uxbridge

Posts: 1505
Joined: 2/8/2004
From: Uppsala, Sweden
Status: offline

No, I'm sure it is with Matrix. Unless it is somehow between me and Matrix. Both my computers display the problem while no one else seems to have it. I have managed to open the turn and play it twice, but when I try to send it to Dan, everything just stops to respond. The odds for success is about 1 in 20 (like if_Chance=5), but since there has to be success both in loading and sending, the probability of a completed turn is only once in 400 tries. Suppose I have to wait until after the Christmas holidays before anyone looks at this.

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Post #: 30