Unexplained Crash

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All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> Unexplained Crash

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Unexplained Crash - 1/31/2022 10:24:46 AM

StuartG

Posts: 74
Joined: 2/12/2017
Status: offline

Ive been working on a scenario, a modified version of the Red Lightning scenario shipped with the game, and I keep hitting a problem. Ive made some modifications to the map, and I was getting an intermitant crash. However, its become more more serious after ive further modified the map to include more detail. Which makes me wonder, is it possible for TOAW to have an out of memory error? I took the stock scenario which was crashing irregularly, updated with the new map, now it crashes much more regularly. Anyone have any suggestions?
The error codes are here, if anyone wants the scenario to try it, I can up that too. Ive tried the suggestion in the 'try this before reporting a crash thread', but still no joy.

As you can see, I have this happening quite a lot.

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0100D28D)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 0100D28D)

StackTrace:0100D28D (Opart 4): (filename not available): (function-name not available)

0100D28D (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010DAACF)

ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010DAACF)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010DAACF)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010DAACF)

StackTrace:010DAACF (Opart 4): (filename not available): (function-name not available)

010DAACF (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010DF7A4)

ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010DF7A4)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010DF7A4)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010DF7A4)

StackTrace:010DF7A4 (Opart 4): (filename not available): (function-name not available)

010DF7A4 (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7749339B)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7749339B)

StackTrace:7749339B (USER32): (filename not available): AddClipboardFormatListener

7749339B (USER32): (filename not available): AddClipboardFormatListener

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7748A33A)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7748A33A)

StackTrace:7748A33A (USER32): (filename not available): GetClassLongW

7748A33A (USER32): (filename not available): GetClassLongW

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7748809A)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7748809A)

StackTrace:7748809A (USER32): (filename not available): DispatchMessageW

7748809A (USER32): (filename not available): DispatchMessageW

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7747A230)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7747A230)

StackTrace:7747A230 (USER32): (filename not available): DispatchMessageA

7747A230 (USER32): (filename not available): DispatchMessageA

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 736104B0)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 736104B0)

StackTrace:736104B0 (gameoverlayrenderer): (filename not available): OverlayHookD3D3

736104B0 (gameoverlayrenderer): (filename not available): OverlayHookD3D3

StackTrace:ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E143C)

ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E143C)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E143C)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E143C)

StackTrace:010E143C (Opart 4): (filename not available): (function-name not available)

010E143C (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E0E9E)

ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E0E9E)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E0E9E)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E0E9E)

StackTrace:010E0E9E (Opart 4): (filename not available): (function-name not available)

010E0E9E (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E09C3)

ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E09C3)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E09C3)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E09C3)

StackTrace:010E09C3 (Opart 4): (filename not available): (function-name not available)

010E09C3 (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E0864)

ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 010E0864)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E0864)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 010E0864)

StackTrace:010E0864 (Opart 4): (filename not available): (function-name not available)

010E0864 (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00F63E8B)

ERROR: SymGetSymFromAddr64, GetLastError: 487 (Address: 00F63E8B)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00F63E8B)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 00F63E8B)

StackTrace:00F63E8B (Opart 4): (filename not available): (function-name not available)

00F63E8B (Opart 4): (filename not available): (function-name not available)

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7760FA29)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 7760FA29)

StackTrace:7760FA29 (KERNEL32): (filename not available): BaseThreadInitThunk

7760FA29 (KERNEL32): (filename not available): BaseThreadInitThunk

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 777C7A9E)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 777C7A9E)

StackTrace:777C7A9E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath

777C7A9E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath

StackTrace:ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 777C7A6E)

ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 777C7A6E)

StackTrace:777C7A6E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath

777C7A6E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath

Post #: 1

RE: Unexplained Crash - 1/31/2022 1:41:22 PM

cathar1244

Posts: 1003
Joined: 9/5/2009
Status: offline

Best guess is the crash to desktop bug that has affected several scenarios.

One player has noted naval movement in the enlarged version of "Next War in Europe" seemed to trigger crashes.

There is also a thought that the quantity of location names may be a culprit.

Last I recall, one of the troubleshooters believed it was a memory leak.

I've looked into things like odd terrain that is hidden, such as mountains in deep water hexes (editor artifacts). But no conclusions there.

Cheers

(in reply to StuartG)

Post #: 2

RE: Unexplained Crash - 2/1/2022 5:44:02 PM

larryfulkerson

Posts: 39932
Joined: 4/17/2005
From: Tucson, AZ
Status: offline

Does your scenario contain any units broken down into pieces on either side? If so, try putting them together and let the player split the units after the game has started. ???

_____________________________

If we're all created in the image of god then why aren't we all invisible?

(in reply to cathar1244)

Post #: 3

RE: Unexplained Crash - 2/2/2022 9:16:33 AM

cathar1244

Posts: 1003
Joined: 9/5/2009
Status: offline

Larry,

That's an interesting take. I'll check, at some point, that expanded Next War scenario again for units broken down at the start.

If an update to TOAW is issued, I hope that squashing this crash bug is part of the fixes.

Cheers

(in reply to larryfulkerson)

Post #: 4

RE: Unexplained Crash - 2/3/2022 5:08:43 AM

sPzAbt653

Posts: 9511
Joined: 5/3/2007
From: east coast, usa
Status: offline

quote:

I took the stock scenario which was crashing irregularly,

Do you mean the scenario that shipped with IV crashes?

Also, do you have the latest TOAW public version? If not, you need that. I don't know what it is, but if you don't either I am sure someone here will tell you.

(in reply to StuartG)

Post #: 5

RE: Unexplained Crash - 2/3/2022 7:38:54 AM

StuartG

Posts: 74
Joined: 2/12/2017
Status: offline

quote:

ORIGINAL: cathar1244

Best guess is the crash to desktop bug that has affected several scenarios.

One player has noted naval movement in the enlarged version of "Next War in Europe" seemed to trigger crashes.

There is also a thought that the quantity of location names may be a culprit.

Last I recall, one of the troubleshooters believed it was a memory leak.

I've looked into things like odd terrain that is hidden, such as mountains in deep water hexes (editor artifacts). But no conclusions there.

Cheers

Thank you, that is a thought that occurred to me also. I have added a ton of new names, and it would be a reasonable explanation on why it is crashing.

I dont recall this ever being a problem with earlier versions. It might be something they ought to have a look at.

I do think its partly a memory leak. Because I noticed that with the earlier version I had, if you loaded back in the autosave, then it would carry on and I could complete the scenario without problems. However the larger version means it kicks out after 2 turns, even if I load the autosave. Very strange.

I might release it as it is without the upgraded map. At least then its possible to play it past turn 2. A shame, I put a lot of work into making the Eastern European rail system halfway accurate.

Thanks for the suggestions everybody.

(in reply to cathar1244)

Post #: 6