stops at 90% download

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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> stops at 90% download

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stops at 90% download - 7/2/2004 11:19:05 PM

Wilson ESQ

Posts: 61
Joined: 5/22/2002
From: Buffalo now East TN
Status: offline

Help. downloads to 90% and then stops, and won't let me resume at 90%

Post #: 1

RE: stops at 90% download - 7/2/2004 11:21:19 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Wilson,

Are you using any kind of download resume utility? Thanks.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Wilson ESQ)

Post #: 2

RE: stops at 90% download - 7/2/2004 11:23:09 PM

Wilson ESQ

Posts: 61
Joined: 5/22/2002
From: Buffalo now East TN
Status: offline

Have one now. GetRight the free verssion. Will that do it?

(in reply to Erik Rutins)

Post #: 3

RE: stops at 90% download - 7/2/2004 11:28:06 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Yes, as long as you start the download with Getright or Download Accelerator or something similar, you will be able to resume it if your connection is cut-off. The servers support download resume utilities and all our testing shows their connections are quite stable, but the path between them and our customers often goes through some not-so-stable parts of the internet.

If you were using GetRight, try to pause and resume. If not, you will have to start the download again, this time using GetRight and that should allow you to finish it regardless of connection problems.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Wilson ESQ)

Post #: 4

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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> stops at 90% download

Page: [1]