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Where Is My CD?

 
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Where Is My CD? - 7/23/2004 11:05:05 PM   
smallie1

 

Posts: 27
Joined: 2/7/2004
Status: offline 		Ordered CD on demand on July 3. Tried using on-line support, but when I try to submit an email through Digital River (which says my order is complete) I get a screen not found error. And I see no phone numbers or other avenues of support.


Anyone from Matrix able to help me out?
Post #: 1
RE: Where Is My CD? - 7/23/2004 11:20:07 PM   
Mr.Frag


Posts: 13410
Joined: 12/18/2002
From: Purgatory
Status: offline 		Email your info to support@matrixgames.com

They'll take care of you.

(in reply to smallie1)
Post #: 2
RE: Where Is My CD? - 7/24/2004 12:55:04 AM   
smallie1

 

Posts: 27
Joined: 2/7/2004
Status: offline 		Email sent.

Thanks for the address.

(in reply to Mr.Frag)
Post #: 3
RE: Where Is My CD? - 7/24/2004 2:25:24 PM   
52nd Lowland


Posts: 244
Joined: 6/16/2004
Status: offline 		Well i have just received my CD after ordering on the 4th of July,guess it must have went on one of those Liberty ships from the States...

_____________________________


(in reply to smallie1)
Post #: 4
RE: Where Is My CD? - 7/24/2004 2:54:23 PM   
andytimtim


Posts: 150
Joined: 7/15/2004
From: Livingston, Scotland
Status: offline 		congrads 52nd lowland, your probably the first person in scotland to recieve yours!!

(in reply to 52nd Lowland)
Post #: 5
RE: Where Is My CD? - 7/24/2004 3:40:12 PM   
52nd Lowland


Posts: 244
Joined: 6/16/2004
Status: offline 		Im going to lock my door just incase you decide to pay a visit...

_____________________________


(in reply to andytimtim)
Post #: 6
RE: Where Is My CD? - 7/26/2004 11:54:30 PM   
herbieh

 

Posts: 804
Joined: 8/30/2002
From: Sydney Australia
Status: offline 		Well its over 3 weeks now(business days) and still no banana here in Australia for a CD, Which @#$%%$#@ me off, as my wife ordered a CD game same day off another company and got it in 10 days.
This plain sucks.
Advise, if you want this game think very carefully if you dont have broadband cable.

_____________________________

Big seas, Fast ships, life tastes better with salt

(in reply to smallie1)
Post #: 7
RE: Where Is My CD? - 7/27/2004 12:09:38 AM   
DrewBlack


Posts: 828
Joined: 7/3/2004
From: North Wales, UK
Status: offline 		Hi all

I orderd mine on the 2/07/04 via digital download and received my copy on Saturday Morning... by the way its posted from France.

Well thats Welsh post for u...... ;-)

Drew

PS whens the patch ready???????????????????????

(in reply to herbieh)
Post #: 8
RE: Where Is My CD? - 7/27/2004 12:12:58 AM   
Marc von Martial


Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline
quote:

ORIGINAL: herbieh

Well its over 3 weeks now(business days) and still no banana here in Australia for a CD, Which @#$%%$#@ me off, as my wife ordered a CD game same day off another company and got it in 10 days.
This plain sucks.
Advise, if you want this game think very carefully if you dont have broadband cable.


Did you drop us an email allready to support@matrixgames.com? Please include you order number.

_____________________________

Marc von Martial
instagram stream

(in reply to herbieh)
Post #: 9
RE: Where Is My CD? - 7/27/2004 12:16:36 AM   
herbieh

 

Posts: 804
Joined: 8/30/2002
From: Sydney Australia
Status: offline 		Thanks for reply, sorry about getting antsy, just getting frustrated. Will send E mail tonight when I get home and find order number.

Thanks for the reply again

_____________________________

Big seas, Fast ships, life tastes better with salt

(in reply to Marc von Martial)
Post #: 10
RE: Where Is My CD? - 7/27/2004 12:30:30 PM   
JamesM

 

Posts: 1017
Joined: 8/28/2000
From: QLD, Australia
Status: offline 		Hey I ordered mine on 1 July and am still awaiting on my CD in OZ. Is it being sent by boat?

(in reply to herbieh)
Post #: 11
RE: Where Is My CD? - 7/27/2004 12:45:09 PM   
Oliver Heindorf


Posts: 1911
Joined: 5/1/2002
From: Hamburg/Deutschland
Status: offline 		mine arrived in germany after 14 business days by air mail, ordered the very first day when it was aviable.

_____________________________


(in reply to JamesM)
Post #: 12
RE: Where Is My CD? - 7/27/2004 7:39:33 PM   
Arnir


Posts: 482
Joined: 10/12/2002
From: Alberta. In Texas.
Status: offline 		I'm confused. (Shocking, I know.) I thought European orders were sent from the warehouse in the UK? Is that true or are they all shipping out of the US?

_____________________________


(in reply to Oliver Heindorf)
Post #: 13
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