Can´t install AtD from CD !

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Can´t install AtD from CD !

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Decisive Battles: Korsun Pocket >> Korsun Pocket Support >> Can´t install AtD from CD !

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Can´t install AtD from CD ! - 8/24/2004 5:55:28 PM

vepary

Posts: 24
Joined: 4/26/2002
From: Croatia , Zagreb
Status: offline

After upgrading from Win 98 to XP ( disc formating included ) I was unable to install AtD again ( I have no problem with downloaded version of AtD ) . I have Just Play version of KP with 1.0 and 1.1 patches also from Just play and KP works fine . When I try to install AtD from Matrixgames CD ( CD on demand ) installer ask me for serial number . Two numbers are printed on CD : order ID - 72661390 and CD number -
72661390000000000001 . Neither of these numbers work . I also try serial number from KP box but that number also dont work . I have feeling that I´am missing something obvious here . Any solutions please ?

Post #: 1

RE: Can´t install AtD from CD ! - 8/24/2004 6:05:06 PM

Clipper1968

Posts: 445
Joined: 7/22/2004
From: LA, Ca
Status: offline

The serial number is included in the confirmation order email that you have received from DR when you ordered AtD through the online store.

(in reply to vepary)

Post #: 2

RE: Can´t install AtD from CD ! - 8/24/2004 6:08:20 PM

SlapBone

Posts: 269
Joined: 7/27/2004
From: Houston, TX
Status: offline

There is a key that was emailed to you when you ordered AtD from Digital River.

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(in reply to vepary)

Post #: 3

RE: Can´t install AtD from CD ! - 8/25/2004 12:06:20 AM

vepary

Posts: 24
Joined: 4/26/2002
From: Croatia , Zagreb
Status: offline

Unfortunately I did not keep confirmation order e-mail because I thought I did not need it for CD version . I thought that numbers on CD is all I need . Am I stuck here or peharps there is some solution ? I know its my fault but maybe someone from Matrixgames can help ! Thanks for answering !

(in reply to SlapBone)

Post #: 4

RE: Can´t install AtD from CD ! - 8/25/2004 12:24:57 AM

Clipper1968

Posts: 445
Joined: 7/22/2004
From: LA, Ca
Status: offline

You could send an email at the following address explaining your problem and I am sure they will sort out this issue:
support@matrixgames.com

Hope this help you.

(in reply to vepary)

Post #: 5

RE: Can´t install AtD from CD ! - 8/25/2004 1:19:08 AM

Fred98

Posts: 4430
Joined: 1/5/2001
From: Wollondilly, Sydney
Status: offline

If you ordered from Matrix, you can get the number by going back to the Orders area. Once you insert your password the no is available online.

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(in reply to Clipper1968)

Post #: 6

RE: Can´t install AtD from CD ! - 8/25/2004 2:47:43 PM

vepary

Posts: 24
Joined: 4/26/2002
From: Croatia , Zagreb
Status: offline

Thanks guys ! I got my serial number in orders area and I can install AtD now . It was so simple that I feel stupid .

(in reply to Fred98)

Post #: 7

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