Joel Billings
Posts: 32265
Joined: 9/20/2000 From: Santa Rosa, CA Status: offline
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The manual issue is a major financial issue for publishers of niche products with small sales potential. As a user, I love to read manuals off-line. When I bought an HPS game I found that it wasn't that much to ask to have me print the manual (doesn't everyone have access to a printer at home or work or at an office supply store?). As long as the manual was done professionally (and UV is about as good as they get IMHO) then I'm ok with printing it. The manual is the one item where the price is very dependent on the quantity purchased, and once it's in the game, you have to keep providing it. You can't reorder 500 (or 100) manuals without the price being outrageous (500 CD's isn't so bad, even 100). Also, if the CD is going to be in a case of some kind, the manual won't fit in the case unless made much smaller than anyone wants it to be, another problem.
My opinion is that it is more important to spend some extra time and money to make sure the manual is good and then save the very high cost of printing manuals in small quantities by allowing customers that want a printed manual (yes most of you, including me) to print them out themselves. This make soooo much more economic sense for all concerned. I don't know for sure, but if you really want to buy a manual for $5-10, David might be able to arrange to print one out for you, although even there probably the cost of shipping and handling would make it cost prohibitive. If everyone that wanted a manual would invest just a little time in personnally printing the manual out it would make the publisher's survival much more likely and would keep the per unit cost of the game down. It even makes the Green Party people happy. My understanding is that in Germany they use small packages and on-disk manuals only (even for retail games) because they've determined that this saves a tremendous number of trees every year. I'm certainly not a tree-hugger, but they have a point. Obviously if you disagree you can take your business elsewhere and if enough people feel that way we're in trouble. But by putting up with this inconvenience you really are increasing the chance of a continuing product flow of products that might otherwise never see the light of day. I'm a gamer that has always loved to read manuals, but as someone that has also dealt with the business side of wargames for 20 years, I guess I'm pleading for some understanding here.
Joel
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All understanding comes after the fact. -- Soren Kierkegaard
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