Application Exception

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Application Exception

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [Ancients] >> Tin Soldiers: Alexander the Great >> Tech Support >> Application Exception

Page: [1]

Message

<< Older Topic Newer Topic >>

Application Exception - 10/20/2004 4:54:27 AM

A_Turtle

Posts: 27
Joined: 10/14/2004
Status: offline

Hi, got the game via download, which went fine.

When I hit play I get the following:

TSATG.exe Common Language Runtime Debugging Services

Application has generated an exception it could not handle

Process id = 0x2d4 (724) THread id = 0x2dc (732)

Click OK to terminate aplication, click cancel to debug the application

Any suggestions on things I can check/do? Thanks.

Post #: 1

RE: Application Exception - 10/20/2004 5:46:35 AM

A_Turtle

Posts: 27
Joined: 10/14/2004
Status: offline

I thought this puppy was supposed allow to upgrade DirectX to 9.x? I am not getting that. The stuff from below is after the install.

------------------
System Information
------------------
Time of this report: 10/19/2004, 22:43:38
Machine name: JV
Operating System: Microsoft Windows XP Professional (5.1, Build 2600) (2600.xpclnt_qfe.021108-2107)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-6191
BIOS: AMIINT - 10
Processor: AMD Athlon(tm) Processor, MMX, 3DNow, ~598MHz
Memory: 128MB RAM
Page File: 125MB used, 390MB available
Primary File System: FAT32
DirectX Version: DirectX 8.1 (4.08.01.0810)
DX Setup Parameters: Not found
DxDiag Version: 5.01.2600.0000 32bit Unicode

(in reply to A_Turtle)

Post #: 2

RE: Application Exception - 10/20/2004 6:09:12 AM

mbelew

Posts: 315
Joined: 6/21/2004
Status: offline

Hi A_Turtle,

It does looke like DirectX9 was not installed. I believe the installer installs an update to DirectX 9 which is refered to as Managed DirectX. You can get DX9 through Windows Update. The latest version is 9.0c. Here's what you should do:

- Use Windows Update to get DX 9.0c
- open it through Internet Explorer -> Tools -> Windows Update
- Try the game to see if it now works, if not:
- Re-install TS-ATG (just to get the Managed DirectX component into DX9)

Note: DirectX9.0c automatically installs with Windows XP service pack 2.

(in reply to A_Turtle)

Post #: 3