could be good but to many bug

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could be good but to many bug

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All Forums >> [Current Games From Matrix.] >> [Ancients] >> Tin Soldiers: Alexander the Great >> Tech Support >> could be good but to many bug

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could be good but to many bug - 10/26/2004 5:23:43 AM

2gaulle

Posts: 466
Joined: 2/16/2004
From: Montreal
Status: offline

Second time I try to finish the first battle. unfortunatly the first time the game freeze at the end of the battle.

the second time when I have try to save.

realy to expensive for this kind of bug

Post #: 1

RE: could be good but to many bug - 10/26/2004 6:12:36 AM

Deride

Posts: 488
Joined: 6/21/2004
From: Dallas, TX
Status: offline

quote:

ORIGINAL: 2gaulle
Second time I try to finish the first battle. unfortunatly the first time the game freeze at the end of the battle.

2gaulle,

Can you please send a DxDiag file and all of your log files (located under the "Log" directory where you installed the game) to support@matrixgames.com? We should be able to figure out what is causing your problems...

Deride

(in reply to 2gaulle)

Post #: 2

RE: could be good but to many bug - 10/26/2004 6:18:17 AM

Adam Parker

Posts: 1848
Joined: 4/2/2002
From: Melbourne Australia
Status: offline

2gaulle, that's yourself, Otticus and myself who have experienced this save game menu freeze.

I've found that the game's auto save function will have your last completed turn there to replay. However, not ideal and I lost an entire Scenario 2 battle in my most recent campaign (lost as in not auto-saved and gone forever

) but I believe Koios is working on it.

Is anything clickable under your frozen menu screen? My message scroll buttons and map mouse scroll work, I just can't get rid of the menu screen.

Adam.

(in reply to 2gaulle)

Post #: 3

RE: could be good but to many bug - 10/26/2004 7:05:28 AM

2gaulle

Posts: 466
Joined: 2/16/2004
From: Montreal
Status: offline

quote:

Is anything clickable under your frozen menu screen? My message scroll buttons and map mouse scroll work, I just can't get rid of the menu screen.

yes exactly the same problem

quote:

I've found that the game's auto save function will have your last completed turn there to replay.

found that also but too late to save my game.
anyway the 3rd time was the good one

(in reply to Adam Parker)

Post #: 4

RE: could be good but to many bug - 10/26/2004 7:19:28 AM

koiosworks

Posts: 813
Joined: 6/20/2004
Status: offline

Autosave should be saving every turn... you should not be having to fight entire battle again, at worst, just one turn right?

Also, we are trying to replicate the problem and so please send us the error log files.

thanks

(in reply to 2gaulle)

Post #: 5

RE: could be good but to many bug - 10/26/2004 3:43:22 PM

Mr.Frag

Posts: 13410
Joined: 12/18/2002
From: Purgatory
Status: offline

Game plays flawlessly here without a single bug here.

(a) Upgrade your video drivers
(b) Upgrade your audio drivers
(c) Ensure DirectX is installed and working properly
(d) Upgrade your *motherboard* drivers
(e) Upgrade your *motherboard* bios (as required)

Ant one of these slightly out of sync means crashes and reboots.

(in reply to koiosworks)

Post #: 6

RE: could be good but to many bug - 10/31/2004 11:46:39 PM

2gaulle

Posts: 466
Joined: 2/16/2004
From: Montreal
Status: offline

my system look like to have all last update.
I do not have bug with other game like Tin ,for exemple codenamepanzer or Rome Total war. I notice also their are no setting for refresh rate.
some time the game is very very slow

(in reply to Mr.Frag)

Post #: 7

RE: could be good but to many bug - 11/1/2004 12:00:09 AM

Deride

Posts: 488
Joined: 6/21/2004
From: Dallas, TX
Status: offline

quote:

ORIGINAL: 2gaulle
my system look like to have all last update.
I do not have bug with other game like Tin ,for exemple codenamepanzer or Rome Total war. I notice also their are no setting for refresh rate.
some time the game is very very slow

2gaulle,

I do not believe that we have received your DxDiag files or log files. If you are still experiencing issues with the game, could you please send those files to support@matrixgames.com so that we can assit in any issues you may be having.

Thanks,
Deride

< Message edited by Deride -- 11/2/2004 2:36:56 PM >

(in reply to 2gaulle)

Post #: 8

RE: could be good but to many bug - 11/2/2004 2:26:29 PM

2gaulle

Posts: 466
Joined: 2/16/2004
From: Montreal
Status: offline

quote:

I do not believe that we have received your DxDiag files or log files. If you are still experiencing issues with the game, could you please send those files to suppot@matrixgames.com so that we can assit in any issues you may be having.

suppot@matrixgames.com didn't work!

recent to support@matrixgames.com

an other bug.

when I'm in order phase and when I click on G- N - O and Ror M, all brevious order are eliminate and a new command phase (with moral) begin

(in reply to Deride)

Post #: 9

RE: could be good but to many bug - 11/2/2004 8:45:54 PM

Deride

Posts: 488
Joined: 6/21/2004
From: Dallas, TX
Status: offline

For anyone else reading this thread, we are working with 2gaulle to resolve his issues.

Please make sure that you upgrade your video card drivers to the latest version. Also, make sure that you video card meets minimum system requirements (in this case DirectX 9.0b compatible with at least 64MB of video memory.) If you have an older driver or only 32MBs of memory, the game will run slowly and/or encounter errors.

I will keep everyone posted if we encounter any other issues that require attention.

Deride

(in reply to 2gaulle)

Post #: 10

RE: could be good but to many bug - 11/10/2004 12:04:42 AM

Acacius

Posts: 40
Joined: 7/23/2004
Status: offline

I have played the game on 4 different computers and have not had any problems at all!
One of my computers barely met the minimum requirements and it still ran ok.
I also have Total War as well. If I load up against 6 armies in a custom game, that always
seems to crash the game.

(in reply to Deride)

Post #: 11