tin soldiers alexander demo

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All Forums >> [Current Games From Matrix.] >> [Ancients] >> Tin Soldiers: Alexander the Great >> Tech Support >> tin soldiers alexander demo

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tin soldiers alexander demo - 11/29/2004 10:29:57 PM

nemesis_2004

Posts: 2
Joined: 11/29/2004
Status: offline

When I start the demo I get a black screen for a few secons, then I just get my desktop-screen back. I have included the log.

Windows Xp home edition
1,4 Ghz Amd Athlon
128 Mb Graphics
1024 Mb RAM

Attachment (1)

Post #: 1

RE: tin soldiers alexander demo - 11/29/2004 10:52:32 PM

Murky71

Posts: 431
Joined: 7/25/2004
From: Nijmegen, The Netherlands
Status: offline

I am not an expert at reading these log files, but the one thing I can see is that I am running a newer Nvidia driver version. Updating that may fix this.

Another thing that might cause the problem is the .NET framework. During the installation there is a question whether or not to install it. If you don't, the game will not run. I think Koios/Matrix is obliged to ask about installing because of some license stuff. The managed directx component is also required. Let me know if any of this helped.

Groeten uit Nijmegen.

<edit>If this doesn't help, you could try posting in the Tin Soldiers support forum. The chance that the developers see it there is about 100%.</edit>

< Message edited by Murky71 -- 11/29/2004 10:03:02 PM >

(in reply to nemesis_2004)

Post #: 2

RE: tin soldiers alexander demo - 12/1/2004 8:47:37 PM

Deride

Posts: 488
Joined: 6/21/2004
From: Dallas, TX
Status: offline

quote:

ORIGINAL: nemesis_2004
When I start the demo I get a black screen for a few secons, then I just get my desktop-screen back. I have included the log.

Windows Xp home edition
1,4 Ghz Amd Athlon
128 Mb Graphics
1024 Mb RAM

This is actually a common error caused by the installation of another product. Please see Arial font problem at: http://www.matrixgames.com/forums/tm.asp?m=735218 (which is at the top of this board.)

Deride

(in reply to nemesis_2004)

Post #: 3

RE: tin soldiers alexander demo - 12/4/2004 11:52:18 PM

totola

Posts: 24
Joined: 4/27/2003
From: italy
Status: offline

Can't start at all the demo!
Athlon 1800
Win XP home
256 ram
ATI radeon 7000 64mb

04/12/2004 22.02.01: ******************** New Game *******************
04/12/2004 22.02.01: Current Directory: C:\Matrix Games\Alexander the Great Demo
04/12/2004 22.02.01: OS Version: Microsoft Windows NT 5.1.2600.0
04/12/2004 22.02.01: CodeBase: file:///C:/Matrix Games/Alexander the Great Demo/TSATG.exe
04/12/2004 22.02.01: Assembly Name: TSATG, Version=1.0.1.20126, Culture=neutral, PublicKeyToken=null
04/12/2004 22.02.02: Assembly Name: Lib, Version=1.0.1.20124, Culture=neutral, PublicKeyToken=null
04/12/2004 22.02.02: Graphics format: X8R8G8B8
04/12/2004 22.02.02: DeviceIdentifier: d7b71ee2-1219-11cf-666e-2800a1c2cb35
WhqlLevel: 0
Revision: 0
SubSystemId: 539104396
DeviceId: 20825
VendorId: 4098
DriverVersion: 6.14.10.6490
DeviceName: \\.\DISPLAY1
Description: RADEON 7000 SERIES
DriverName: ati2dvag.dll

04/12/2004 22.02.02: Manager Adapter value: 0
04/12/2004 22.02.03: Failed Create device.
Error in the application.
-2146232832 (Unknown)
at Microsoft.DirectX.Direct3D.Device..ctor(Int32 adapter, DeviceType deviceType, Control renderWindow, CreateFlags behaviorFlags, PresentParameters[] presentationParameters)
at dk.a(Control A_0, Int32 A_1, Int32 A_2, Boolean A_3)
04/12/2004 22.02.03: HardwareVertexProcessing
04/12/2004 22.02.03: MultiSampleQuality: 0
PresentationInterval: One
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: Unknown
EnableAutoDepthStencil: False
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: None
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 768
BackBufferWidth: 1024
ForceNoMultiThreadedFlag: False

The Log...

Bye
Thnks
Totola

(in reply to nemesis_2004)

Post #: 4

RE: tin soldiers alexander demo - 12/5/2004 9:35:25 PM

Deride

Posts: 488
Joined: 6/21/2004
From: Dallas, TX
Status: offline

quote:

ORIGINAL: totola
Can't start at all the demo!
Athlon 1800
Win XP home
256 ram
ATI radeon 7000 64mb

Can you please forward the complete log file along with a DxDiag file (see sticky not at top of this forum) to support@matrixgames.com.

Thanks,
Deride

(in reply to totola)

Post #: 5