Patch went Brain Dead, help please!

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Patch went Brain Dead, help please!

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Decisive Battles: Korsun Pocket >> Patch went Brain Dead, help please!

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Patch went Brain Dead, help please! - 2/28/2005 4:33:20 AM

Cignis

Posts: 9
Joined: 2/28/2005
Status: offline

Hi,
I have KP working fine in ver 1.0

But....I dl and load 1.10 to same dir and it can't find the vorbisfile.dll that I see sitting in the same folder.

What is the fix please?
Same when 1.11 is loaded.
thanks,
cig

Post #: 1

RE: Patch went Brain Dead, help please! - 3/1/2005 6:20:01 AM

alexs

Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline

Hi Cignis,
We have never seen this problem before. I would first try a reinstall of KP from scratch, then apply the v1.11 patch. Make sure you uninstall correctly through the windows control panel (or the start menu link).

If you still have problems, please send me your dxdiag file to support@ssg.com.au - to create this file go to start->run then type "dxdiag c:\mysys.txt" (without the "). Then send me the text file that will be created in a few minutes that should be at c:\mysys.txt. It will give me more information about your system to try to track down the problem.

Regards
AlexS
SSG

_____________________________

AlexS
SSG
Support@ssg.com.au

(in reply to Cignis)

Post #: 2

RE: Patch went Brain Dead, help please! - 3/3/2005 2:55:32 AM

Cignis

Posts: 9
Joined: 2/28/2005
Status: offline

AlexS
I sent you the info you asked for.
Are you OK?

(in reply to alexs)

Post #: 3

RE: Patch went Brain Dead, help please! - 3/3/2005 4:30:33 AM

alexs

Posts: 417
Joined: 8/27/2003
From: Sydney
Status: offline

Yep - i sent an email back - i will post the body of the email here

Hi,
Firstly, we need to work out whether you purchased the European version, or the US version. To determine this, check your original KP CD - if there is a JustPlay symbol on it (a small triangle with the justplay logo), then you have the European version. If there is no JustPlay symbol, then you have the US version. This will determine where you get your patch from - if you have the European version then you must get the patch from www.justplaynow.com. Otherwise you need to download the US version from the Matrix website.
Secondly, if you have the US version, then try downloading and installing the copy protection fix available for Korsun pocket.

Let me know if the above doesn�t solve your issue.

Regards
AlexS
SSG Support

_____________________________

AlexS
SSG
Support@ssg.com.au

(in reply to Cignis)

Post #: 4

RE: Patch went Brain Dead, help please! - 3/3/2005 5:08:15 PM

Cignis

Posts: 9
Joined: 2/28/2005
Status: offline

Ok, No justplay icon that I can find. Just Matrix Games and SSG Icons.
Will try the cp fix and report results here for future need.

(in reply to alexs)

Post #: 5

RE: Patch went Brain Dead, help please! - 3/4/2005 1:32:02 AM

Cignis

Posts: 9
Joined: 2/28/2005
Status: offline

Final Update for future generations

Fix went like this:
Install 1.10 Patch
run protection fix .exe
Install 1.11 Patch
run protection fix .exe

RESULT: All better ! In KP heaven.
Not sure if I needed to put the fix after the first patch, but that is the way I did it.

Thanks to