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All Forums >> [Current Games From Matrix.] >> [Discontinued Games] >> Highway to the Reich >> Highway to the Reich Support >> Lost Serial Code? Page: [1]
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Lost Serial Code? - 6/7/2005 4:16:44 AM   
ETF


Posts: 1748
Joined: 9/16/2004
From: Vancouver, Canada
Status: offline
HI Guys

I have my HTTR still installed on my machine...but I need to reinstall it sometime in the next couple of weeks.
I have misplaced my serial #. I bought it when it first came out. Is there anything I can do to prove I am the original owner of my copy and get my serial number again?

Thanks A million............Looking forward to your new MED version.....
Post #: 1
RE: Lost Serial Code? - 6/7/2005 5:37:02 AM   
Arjuna


Posts: 17785
Joined: 3/31/2003
From: Canberra, Australia
Status: offline
Erik,

Can you please look into this for ETF. Thanks,

_____________________________

Dave "Arjuna" O'Connor
www.panthergames.com

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Post #: 2
RE: Lost Serial Code? - 6/7/2005 7:35:18 AM   
Erik Rutins

 

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Please go to www.findmyorder.com - if you have the order number or your order e-mail and CC# you can retrieve your serial number for all ordered games at any time. Alternately, if you registered in our Members' Area, you can retrieve it there.

Regards,

- Erik

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Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Arjuna)
Post #: 3
RE: Lost Serial Code? - 6/7/2005 10:23:54 AM   
Arjuna


Posts: 17785
Joined: 3/31/2003
From: Canberra, Australia
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Thanks Eric.

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Dave "Arjuna" O'Connor
www.panthergames.com

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Post #: 4
RE: Lost Serial Code? - 6/16/2005 4:01:34 AM   
ETF


Posts: 1748
Joined: 9/16/2004
From: Vancouver, Canada
Status: offline
Unfortunately its been some time for my email.........I have reloaded outlook express. I have reinstalled HTTR about 8-9 months ago but misplaced my print out of my email.

What is the members area and how do I access it. There is a member login for the site and a listing of Members but not sure how it works?


(in reply to Arjuna)
Post #: 5
RE: Lost Serial Code? - 6/17/2005 2:15:49 AM   
wodin


Posts: 10762
Joined: 4/20/2003
From: England
Status: offline
Ok goto store.

Goto order status.

Either put in your email and password

OR

email and last five digits of your credit card.

You will find your previous orders.

You will now have your order number. This will help get your serial number back.

_____________________________


(in reply to ETF)
Post #: 6
RE: Lost Serial Code? - 7/19/2005 1:59:56 AM   
ETF


Posts: 1748
Joined: 9/16/2004
From: Vancouver, Canada
Status: offline
OK got to the screen you mentioned thank you...........

Problem Its quite some time ago that I ordered the product. I have reloaded my machine...

I have several credit cards I use on a regular basis..........I do not recall a couple of years ago (has it been that long?) which one I used. I do not have an order # as this was in my email correct. I hae reloaded my machine twice over.

A friend mentioned their is a program from Matrix to extract my Serial # from my copy on my machine presently?

Thanks Again and sorry to be a bother

Any help would be appreciated. I can't believe I lost my print out I guess these things happen. Hate to lose my copy of HTTR.

(in reply to wodin)
Post #: 7
RE: Lost Serial Code? - 7/20/2005 12:07:47 PM   
ETF


Posts: 1748
Joined: 9/16/2004
From: Vancouver, Canada
Status: offline
Thanks To Bodhi I was able to get my copy up and running

(in reply to ETF)
Post #: 8
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