Retail Owners

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Decisive Battles: Korsun Pocket >> Retail Owners

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Retail Owners - 3/15/2005 2:37:48 PM

HercMighty

Posts: 407
Joined: 10/31/2003
From: Minnesota, USA
Status: offline

Is there a way for us to re-register this game in the members section and get a serial number so we no longer have to insert the CD when we want to play?

Regards

I suppose Korsun & Dnper scenarios will not be upgraded to work within BIN even if it is for a fee?

< Message edited by HercMighty -- 3/15/2005 6:52:37 AM >

Post #: 1

RE: Retail Owners - 6/21/2005 10:40:57 PM

bradclark1

Posts: 59
Joined: 3/30/2005
Status: offline

I got hit with a virus and need to reinstall KP. Where is the serial number? I can't remember. I checked the box and manual, no luck.
And no I'm not a slug. This is legit.

Thanks,
Brad

(in reply to HercMighty)

Post #: 2

RE: Retail Owners - 6/21/2005 11:55:38 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Sorry, no - the versions you have included a completely different type of copy protection. We can't change that now.

Please note, unless you originally purchased Korsun Pocket online through our online store as a serial number installer (within the last couple of months, the option did not exist before that), then you never had a serial number and do not need one in order to reinstall.

For updates, just click on GAMES above, then on Latest Downloads in the top left. All updates work fine both for the vast majority that have pre-serial number versions and the new owners who have the serialized installer (which doesn't actually need any updates as it is the latest version, come to think of it).

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to bradclark1)

Post #: 3

RE: Retail Owners - 6/21/2005 11:57:29 PM

pterrok

Posts: 79
Joined: 11/13/2003
From: Shreveport, LA USA
Status: offline

Herc, if you still have the CD, get the 1.12 patch that allows you to play without having the CD in the drive any more!

Brad, if you were download only--which has only been available for a short while for KP--there IS a way to get your download again, but if all you had was the original CD then you just need to reinstall it. If you've lost the CD you're probably out of luck since Matrix would have no record of your purchase. Hmmm, I can't remember if there was an electronic registration form--if so you may be in luck, but Matrix will have to answer your question...

--Edit--
Rats! Eric got it answered just before me!

_____________________________

KP & BiN Articles

(in reply to bradclark1)

Post #: 4

RE: Retail Owners - 6/22/2005 12:12:08 AM

bradclark1

Posts: 59
Joined: 3/30/2005
Status: offline

I don't need one. I'm so used to having to punch in serial numbers I didn't even try to install without one. No wonder I couldn't find it.