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Game won't run

 
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All Forums >> [Current Games From Matrix.] >> [Sports] >> PureSim Baseball >> Tech Support >> Game won't run Page: [1]
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Game won't run - 10/8/2005 12:33:08 AM   
duncan21

 

Posts: 35
Joined: 10/7/2005
Status: offline
I am unable to run the game from the quick start menu or the main menu.

I tried reinstalling the game.
Post #: 1
RE: Game won't run - 10/8/2005 12:46:02 AM   
puresimmer

 

Posts: 2299
Joined: 7/24/2005
Status: offline
What error do you get? What OS are you running? Also, try re-booting after re-installing.

_____________________________

Developer, PureSim Baseball

(in reply to duncan21)
Post #: 2
RE: Game won't run - 10/8/2005 1:21:07 AM   
duncan21

 

Posts: 35
Joined: 10/7/2005
Status: offline
Windows XP.

no error, but nothing happens on the screen.


(in reply to puresimmer)
Post #: 3
RE: Game won't run - 10/8/2005 6:59:23 AM   
duncan21

 

Posts: 35
Joined: 10/7/2005
Status: offline
Tried all the solutions on this topic in the forums.


Game still not working. Can I find the 8.21 link? It's better than nothing.

(in reply to duncan21)
Post #: 4
RE: Game won't run - 10/8/2005 4:02:48 PM   
puresimmer

 

Posts: 2299
Joined: 7/24/2005
Status: offline
I sent you a PM with a ton of things to try, please give that a shot. Since you are the only person hitting this it must be some sort of configuration issue.

Sorry for your trouble, we'll get you up and running!

_____________________________

Developer, PureSim Baseball

(in reply to duncan21)
Post #: 5
RE: Game won't run - 10/8/2005 4:10:35 PM   
puresimmer

 

Posts: 2299
Joined: 7/24/2005
Status: offline
Oh one other thing. Can you try maybe disabling any anti virus s/w you are running? I saw in another message that you were even having trouble downloading. I wonder if you have a corrupt install.

_____________________________

Developer, PureSim Baseball

(in reply to puresimmer)
Post #: 6
RE: Game won't run - 10/8/2005 7:19:22 PM   
duncan21

 

Posts: 35
Joined: 10/7/2005
Status: offline
I used the debug file and a error report was generated and sent to your puresim address. Something about a file missing--random.dll or something.

(in reply to puresimmer)
Post #: 7
RE: Game won't run - 10/8/2005 8:17:20 PM   
duncan21

 

Posts: 35
Joined: 10/7/2005
Status: offline
I uninstalled, reinstalled game, rebooted, same problem.

But this time I copied the debug file over the original exe file and the game now opens.

Why is this and can I use the debug file or do I need a separate file?

(in reply to duncan21)
Post #: 8
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