Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (Full Version)

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David Heath -> Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 11:56:58 AM)

If you ordered a digital download version of Forge Of Freedom: The American Civil War 1861-1865 before December 20th, 2006, you are eligible to order a Game On Demand version with a printed manual for $9.99 USD plus shipping & handling. The Game On Demand version will contain the following:

- Full color printed DVD case
- Two full color printed CD's with your serial numbers printed on it
- Printed black and white manual

This offer expires January 31st, 2007

Please note: If you have NOT yet order any version Forge Of Freedom: The American Civil War 1861-1865 you do not need to use this option to receive Game On Demand version with a printed manual. Please order from our store and order as per normal. To go to our store please use the following URL: http://www.matrixgames.com/store.asp

If you had order a digital download before December 20th, 2006 and would like to order a Game On Demand with a printed manual please go to the URL below and fill out the form.

http://www.matrixgames.com/discount/forgeoffreedom.asp


Special Offer Promo Codes will only work currently in the U.S. store. We are looking into this and will post something here once we have more information. Please do not lose your Special Offer Promo Code. Your Order Number can only be used once. If you have any problems or questions please contact us at support@matrixgames.com




Adam Parker -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 12:15:59 PM)

Hi David, I received my promo code, thanks. I can't see a game on demand option though at the store. It doesn't work with the physical box option either.



XLegion -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 1:03:32 PM)

When I place the promo code in the field on the ordering page and I update it the price still remains at the full price. How do I get this to work?

G. Collins




Mike Scholl -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 2:36:34 PM)

Same problem Dave. Got the code just fine..., but there doesn't seem to be any way of using it in the order field to bring up the "offer" you are making. Would you do a "step-by-step" for this? Right now it looks like we'll be charged $67.00 even with the "promo code".



David Heath -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 5:00:50 PM)

Hi Guys

I am looking into this now....

David



Eric Estes -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 5:50:49 PM)

It worked for me



Curious -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 5:58:52 PM)

Me too.  You have to actually go to the online store to place your order.  The screen that comes up when you click on "Click Here for a quick guide on using your Special Offer Promo Code" looks like you can use your promo code there, but you can't.  There's a link to the Matrix online store at the top of this screen.  Use that link and go to the actual online store and place your order using the promo code that you requested (and received).

CB



Mike Scholl -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 6:24:15 PM)


quote:

ORIGINAL: Curious

Me too.  You have to actually go to the online store to place your order.  The screen that comes up when you click on "Click Here for a quick guide on using your Special Offer Promo Code" looks like you can use your promo code there, but you can't.  There's a link to the Matrix online store at the top of this screen.  Use that link and go to the actual online store and place your order using the promo code that you requested (and received).

CB



OK. Went to the store and tried from there..., but after I enter the "promo code" I'm still seeing a price for the order of $66.79. What am I "not doing" or "screwing up"? Any help will be appreciated.



Eric Estes -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 7:40:05 PM)

Mike-

Did you click the "apply" button?




ckk -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 9:36:22 PM)

Hooray!!!!![&o]



Mike Scholl -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 10:13:21 PM)


quote:

ORIGINAL: Denville Dog

Mike-

Did you click the "apply" button?





Yes..., I did.



XLegion -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 10:53:42 PM)

I'm having the same problem. I did click "Apply" - the screen refreshes and then still shows the full price.

xlegion




animaluk -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 11:21:18 PM)

What do we do if we have the uk downloaded version



Marc von Martial -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/21/2006 11:23:17 PM)

quote:

ORIGINAL: animaluk

What do we do if we have the uk downloaded version



From Dave:
quote:

Special Offer Promo Codes will only work currently in the U.S. store. We are looking into this and will post something here once we have more information.


I guess this will be live tomorrow.



LMUBill -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/22/2006 12:33:04 AM)

Entered my serial number and info and then got a "unable to load page" error message. Re-tried it again and now I get an "Invalid order number. Please try again." message.

Sent off an email to the support people but hope I don't get lost in the Christmas rush. [:(]



David Heath -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/22/2006 12:40:59 AM)

Hi Guys OK the Promo codes should be all fix and working.  The current Promo codes will only work in the us store.  If you want to use your promo code in another store DO NOT request a promo code for the US store because it will not work.  If you did already and have niot used it please email support@matrixgames.com   The Promo codes for the Euro store should be available next week.  We are sorry for this delay.  If you have any other problems please email support@matrixgames.com  Matrix Games Support  



freeboy -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/22/2006 12:55:42 AM)

worked at US store for me just now , good luck all..



Tom_Doc_Holliday -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/22/2006 7:43:15 AM)

David,
Thanks for this offer.
One question: I ordered the digital download and the backup disk for $9.99
Do I now need to order the Game on Demand in order to get the printed manual?
I will pay the extra as I think it is worth it, but don't want to order 2 copies.
Thanks,



Mike Scholl -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/22/2006 8:17:39 AM)

Finally worked for me too. Thanks Dave.



XLegion -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 5:01:18 AM)

Dave: I think I got the promo to work but being in Canada the shipping charges are $17.95 via UPS which doesn't make any sense. You can send the manual through the regular mail for a fraction of that. This offer makes the shipping nearly twice the cost of the manual itself. Why doesn't Matrix use the US Mail?

Another reason Matrix should use US mail for international shipments is the exporbitent add on costs that UPS charges sometimes for foreign recipients. They add on a "brokerage fee" which is sometimes as high as $25 and there is nothing you can do about it. So in this case with the brokerage fee (if charged) getting the manual could cost $62 more than the original cost of the game!



Gil R. -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 5:06:31 AM)

Wow. Looks like someone could make money buying the manuals in this country and driving them into Canada. If only there were some real-life Kramers and Newmans...



David Heath -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 8:06:42 AM)


quote:

ORIGINAL: XLegion

Dave: I think I got the promo to work but being in Canada the shipping charges are $17.95 via UPS which doesn't make any sense. You can send the manual through the regular mail for a fraction of that. This offer makes the shipping nearly twice the cost of the manual itself. Why doesn't Matrix use the US Mail?

Another reason Matrix should use US mail for international shipments is the exporbitent add on costs that UPS charges sometimes for foreign recipients. They add on a "brokerage fee" which is sometimes as high as $25 and there is nothing you can do about it. So in this case with the brokerage fee (if charged) getting the manual could cost $62 more than the original cost of the game!


The credit card compaines require us to be able to track shipments and that is just not possible. Now before everyone starts emailing about the post office please trust me I look into this in GREAT detail. Also remember the other games will be much easier.

David




Mike Scholl -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 10:30:32 AM)


quote:

ORIGINAL: Gil R.

Wow. Looks like someone could make money buying the manuals in this country and driving them into Canada. If only there were some real-life Kramers and Newmans...



Actually, a real life regular gamer with a good printer on his machine could make money printing up the rules and "Priority Mailing" them to Canadians...



MorningDew -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 4:22:03 PM)

I must be missing something. I don't see a game On Demand version WITH a printed manual. Feel stupid...[&:]



ckk -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 6:31:49 PM)


quote:

ORIGINAL: AndrewKurtz

I must be missing something. I don't see a game On Demand version WITH a printed manual. Feel stupid...[&:]


I know it doesn't say it in the store, but you got to have faith with Matrix. [:D] The first item in this forum from David tells you what you are going to get. Just make sure you use the American store. Matrix does games better than how they write just check out one of their manuals[:'(] But they usually do deliver[;)]



MorningDew -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 6:46:15 PM)

So the three options I get are:

PC Physical Shipment ($59.99)
Digital Download PC Download ($49.99)
Physical Shipment Plus Download ($59.99)

Which do I pick? I've tried all three and then applied the promo code and nothing happens?



MorningDew -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 8:07:30 PM)

OK. Not sure what I was doing, but it just worked. I picked Physical Shipment, applied the code and viola...$9.99.



ckk -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/23/2006 8:22:54 PM)

If at first you don't succeed......[:D]



waynenh57 -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/24/2006 6:39:59 AM)

I ordered the game on the 21st. digital download. Am I sol on this offer?

Waynenh57



TheHellPatrol -> RE: Forge Of Freedom: The American Civil War 1861-1865" Manual Offer (12/24/2006 8:13:04 AM)

[:)]I commend your wise business decision enabling your customers to have a shot at the CD+Manual. If i didn't have an order placed since December 4th (dd'd on Nov.29th) for a "Boxed" version at NWSONLINE i would gladly take you up on your offer. It is appreciated and i look forward to smoother running in the future eg:Battlefront[:D].



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