bobheck -> RE: Problems (1/5/2007 12:06:07 PM)
|
For those of you that are happy with the game, good for you, have fun. It is way too buggy for me to spend my money, and I have had the program for only 4 days, so a refund would be appropriate. We will wait and see what happens. Some legal information that may be of interest to those that feel 'all sales are final' is enough to deny a refund (cites are from the Uniform Commercial Code, which has jurisdiction over all transactions in all of the the United States, except for Louisiana): - You have the right to inspect the product before you accept it.This is UCC Section 2-606(1)(a).
- To inspect a program, you have to be able to put it on a computer and run it. You need enough inspection time to can see how the program works, and to have a reasonable opportunity to notice obvious bugs.
- If it is impractical for you to inspect a product before you take it home or to the office, then you have the right to inspect the product there. This is UCC Section 2-606(1)(b).
- You have the right to a product that works the way that the seller (publisher or retailer) said that it would. The publisher’s and seller’s statements are found in advertisements, on the box, in the user manual and on-line help, on the publisher’s web site, and in your oral discussion with the publisher’s or store’s staff.
- If the product doesn’t conform to the contract, you can refuse to accept it (your refusal is a rejection). This is UCC section 2-601. The product fails to conform to the contract if it doesn’t meet the publisher's and seller’s promises, or if it has other defects. Any defect, no matter how minor, is good reason for you to reject the product.
- You don’t have much time to inspect the product. If you haven’t rejected the product within a reasonable time after taking it home, the law says that you’ve accepted it. This is in 2-606(1)(b) and 2-602(1). We think that you probably have a few days and you might be able to justify needing a few weeks or, for a very complex program, a few months.
This information came from http://www.badsoftware.com
|
|
|
|