Just a Manual! (Full Version)

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Nembo -> Just a Manual! (3/6/2007 3:50:46 PM)

Ok yesterday I got a package in the mail, and all I find inside is the Manual, no CD, no Box, just a Manual. Is the CD coming in a different package or do I need to start emailing Matrix and Digital River?



Erik Rutins -> RE: Just a Manual! (3/6/2007 5:33:40 PM)

No, that's not normal. Please e-mail me at erikr@matrixgames.com with your order info and I'll find out what happened.



JMartin -> RE: Just a Manual! (3/6/2007 8:33:44 PM)

Same thing happened to me



David Heath -> RE: Just a Manual! (3/6/2007 8:41:40 PM)

Hi

Please email support@matrixgames.com and we get on top of this ASAP. 

David




Prince of Eckmühl -> RE: Just a Manual! (3/6/2007 10:08:41 PM)

My manual came in a DVD box w/disc inside.

Sorry to hear about the error.

I'm sure that Matrix will make it right, PDQ.

PoE (aka ivanmoe)



Nembo -> RE: Just a Manual! (3/8/2007 7:15:51 PM)

    Thanks guys, sent an email to both of you. With the order # and the problem. 



Nembo -> RE: Just a Manual! (3/9/2007 4:32:40 PM)

Guess what should up today...The Box and CD.

So you can ignore my email. Sorry about the false alarm.



Marc von Martial -> RE: Just a Manual! (3/9/2007 4:48:24 PM)


quote:

ORIGINAL: Nembo

Guess what should up today...The Box and CD.

So you can ignore my email. Sorry about the false alarm.



Well, but they shouldn't ship separately ;)

Good it showed up for you.



JMartin -> RE: Just a Manual! (3/10/2007 7:51:09 PM)

I also received a separate package with the box and cd.



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