trouble as soon as i pay for the game (Full Version)

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scottj63 -> trouble as soon as i pay for the game (4/30/2007 7:20:38 PM)

I bought War in the Pacific today.....i have to download it on my work computer, I'm in Iraq so it is my only internet....I download it to my desktop for 4 hours and when im done and come back in the afternoon to put the game on my portable hard drive to transfer to my personal computer...the game isnt there......i searched the computer and it isnt anywhere on the damn thing......i can't seem to download it to my thumbdrive for some reason.......so im frustrated already.......and i notice there is no phone number for a customer service here either.........not a good start to my wargaming pleasure with matrix at all



sterckxe -> RE: trouble as soon as i pay for the game (4/30/2007 7:37:29 PM)

quote:

ORIGINAL: scottj63
I bought War in the Pacific today.....i have to download it on my work computer, I'm in Iraq so it is my only internet....I download it to my desktop for 4 hours and when im done and come back in the afternoon to put the game on my portable hard drive to transfer to my personal computer...the game isnt there......i searched the computer and it isnt anywhere on the damn thing


Looks like a broken download

http://www.matrixgames.com/forums/m.asp?m=1431052&mpage=1&key=

Greetz,

Eddy Sterckx



Marc von Martial -> RE: trouble as soon as i pay for the game (5/1/2007 2:04:47 PM)

If you have troubles downloading large files then we suggest you use a download client like "Stardownloader" available for free from www.stardownloader.com . It will let you resume disconnected or broken downloads. You can even pause them and resume them whenever you want.

You can retrieve the link at any time in a time frame of 30 days from the point of purchase (please note that the 30 days is only "official", "unofficially" it should never expire [;)]. Please go to our E-Store and click on "Store FAQs" , there check the "I need help downloading." link.  Or go to www.findmyorder.com and enter your order number and password.



Oldguard1970 -> RE: trouble as soon as i pay for the game (5/2/2007 4:54:23 PM)

Hi Scott,

Welcome to WITP. It has fascinated me and provided hours of pleasure.

In addition to offering tech support, the forum provides a great way to start to come up to speed on this very complex game. There are some fine threads that are "stickied" at the top of the list of threads.

Hooah!

John



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