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Wee Sodjer -> SERVICE (5/22/2007 8:42:27 PM)
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Why does no one at Matrix Games answer emails such as the one below - all I get is automated responses. I'm happy enough with the product - but the service is appalling.
Original Message Follows:
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I have been charged twice:
Order Number: 1630669134
Order Date: 18-MAY-07
Order Number: 1630669955
Order Date: 18-MAY-07
When I placed my order using my debit card, the page timed out and I
presumed that my order had failed.
I then ordered again using PayPal and this succeded.
It is now apparent that BOTH orders were successful. I have since
downloaded TOAW and am using the game. Excellent as it is, I do NOT want
to pay twice for it.
Can you please help me?
Kindest regards,
Jim O'Neill
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