Erik Rutins -> RE: Physical shipment not here for Xmas, can I have download? (12/27/2007 12:49:12 PM)
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Hi folks, Sorry I haven't checked in here in a while. I was physically moving our office from one building to another during the week of the 15th - 21st and that brought me right into the Christmas holiday. I've only had limited time until now to do any forum checking as a result. When we posted that AT was shipping, those were the first copies leaving the US warehouse. At the same time, a shipment went from the US warehouse to the UK warehouse, which was supposed to arrive there and start shipping out copies by the 17th/18th. If you still don't see that your order has shipped, then there's definitely a problem. Please e-mail us at erikr@matrixgames.com and support@matrixgames.com with your order numbers and we'll follow up today. Regards, - Erik
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