Embark -> Lost Serial Number and Download file? (2/24/2008 7:13:08 AM)
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This is obviously a long shot but I figured it was worth try. I bought WITP back in 2004. I remember retrieving the download information a couple of years ago. Believe it or not, I stored all my files on an external hard drive for safe keeping. Somehow or another, the hard drive failed completely and now I have none of the original files. I registered the game with Matrix but when I ask for my serial numbers to be sent to my email, I get nothing. I checked to make sure that the email address that I registered with, is the one I am using. Here is a screenshot [img]http://i31.tinypic.com/2el8pya.jpg[/img] Additionally, I no longer carry the credit card with which I originally bought the game with. I tore through all of my old bills but I canceled the card before my move to Japan and no longer have any references to the number. Now I understand the need for caution and the prevalence of pirates on the internet. I also know that my predicament is one of my own doing. However, I figured it would be at least worth a shot to see if there was any way to retrieve my records or something showing that I purchased the game. I hear that with the newer patches, the game is much more playable than in the past. Does anyone have any suggestions about what I can do to see about being able to retrieve my serial and redownload the game? If there is nothing that can be done, I will completely understand. My stupidity put me here but if there is some small chance that Matrix keeps a records and has a way that I can prove I bought the game, it is worth at least asking. I bought the game digital download without the cd shipped. Thanks for reading Ben
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