Winterstorm Owners: UPGRADE OFFER! (Full Version)

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Erik Rutins -> Winterstorm Owners: UPGRADE OFFER! (4/10/2008 5:12:20 PM)

If you currently own Panzer Command: Operation Winterstorm, you are eligible to purchase Panzer Command: Kharkov at a discounted price. You will need to have your Winterstorm serial number available to apply for this discount.

Click on the link below and fill out the requested information (please be sure to note if you are going to purchase from our US or EU site as the coupons are only valid for one or the other. If you're not sure, note that the US site serves the western hemisphere, basically North America and South America. The EU site serves the rest of the world.). You will then receive a coupon code.

http://www.matrixgames.com/discount/kharkov.asp

When you receive your coupon, go to our Online Store and place your order. Instructions on how to use your coupon code to receive your $15 discount off the Kharkov price are located here:

http://www.matrixgames.com/discount/promocode.asp

If you have any questions on how to complete this process, please contact us at support@matrixgames.com or post here in this thread.

Regards,

- Erik



himmelstoss -> RE: Winterstorm Owners: UPGRADE OFFER! (4/10/2008 6:15:55 PM)

Hi Erik,

i am looking all over the place for the damn # but i can not find it anywhere. since i bought winterstorm my pc changed two times already and i think it just got lost on the way. any ideas?

thx,

himmelstoss



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (4/10/2008 6:42:50 PM)


quote:

ORIGINAL: himmelstoss
i am looking all over the place for the damn # but i can not find it anywhere. since i bought winterstorm my pc changed two times already and i think it just got lost on the way. any ideas?


Hi Himmelstoss,

Did you try going to www.findmyorder.com yet? If that doesn't work, e-mail me and I'll look it up for you.

Regards,

- Erik



Terminus -> RE: Winterstorm Owners: UPGRADE OFFER! (4/10/2008 9:01:08 PM)

I see no expiration date anywhere. Is this valid until the code is used?



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (4/10/2008 9:09:41 PM)


quote:

ORIGINAL: Terminus
I see no expiration date anywhere. Is this valid until the code is used?


We do not currently have an expiration date for this offer. We may end the offer in the future, but there's no time frame for that right now.

You can only get one code per serial number though, so once you use your Winterstorm serial number to get an upgrade coupon, that's the only one you'll get.

Regards,

- Erik



Terminus -> RE: Winterstorm Owners: UPGRADE OFFER! (4/10/2008 10:23:19 PM)

I know. Just don't have money or time for Panzer Command Kharkov at the moment. There's this other little Matrix-related game that's taking a bit of my time...[:D]



elmo3 -> RE: Winterstorm Owners: UPGRADE OFFER! (4/11/2008 2:27:21 PM)

I put in my Winterstorm info this morning to get my discount coupon but got a "Page Not Found" response. I included the dashes when entering the serial number and also tried it without the dashes. Without them it gave me an "Invalid Code" error so it looks like the dashes are required. However I have not yet received my coupon. Thanks.



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (4/11/2008 2:34:13 PM)

The dashes are required. I've just been informed our mail server is down and I wonder if that's the cause of the error. I'll check it out and make sure that once it comes back up all pending coupons are re-sent.



elmo3 -> RE: Winterstorm Owners: UPGRADE OFFER! (4/11/2008 2:35:38 PM)

Thanks Erik. Great support as usual. Make sure you get paid by Dave for this early morning overtime. [;)]



smope -> RE: Winterstorm Owners: UPGRADE OFFER! (4/30/2008 10:58:04 AM)

Got the promo code.
Still forced to purchase winter storm again, for $24.99. Doesnt seem like much of a deal to me.
Am I mising something?




smope -> RE: Winterstorm Owners: UPGRADE OFFER! (4/30/2008 11:14:40 AM)

hitting
http://www.matrixgames.com/store.asp
allowed me to not be forced to repurchase winterstorm, wierd.
I had to enter the promo twice to get the deal though.
weird.




Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (4/30/2008 1:35:57 PM)


quote:

ORIGINAL: smope
Got the promo code.
Still forced to purchase winter storm again, for $24.99. Doesnt seem like much of a deal to me.
Am I mising something?


Are you trying to combine the promo code with the bundle discount?

The way this works is just go to the store, add Kharkov to your shopping cart and follow the directions above to add in the promo code when you're checking out. Winterstorm should now show up in your cart without you adding it there.

Regards,

- Erik



Cyrano -> RE: Winterstorm Owners: UPGRADE OFFER! (8/9/2008 9:44:44 PM)

Tragically, my friends at Matrix appear not to want my money...[:D]

I clicked on the coupon link and got a 404...or mebbe it was a 440, not sure...

Either way, I am presently unable to get the nice discount and therefore purchase the game.

Any notion of when this might be corrected?

Best,

Jim



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (8/10/2008 12:37:02 AM)

Sorry, looks like it broke during our site upgrade. We'll fix it ASAP.



Manchu -> RE: Winterstorm Owners: UPGRADE OFFER! (11/29/2008 2:57:57 AM)

Is this offer still good??

How much does it cost by it self?
I do not need the bundle.

Also,where does one go to get help with just winterstorm??

I played "Combat Mission" years ago and enjoyed it,I like the layout of Winterstorm but it lacks soo many options the CM had.

Thanks for any replys.

Keep Up The Fire!



Mad Russian -> RE: Winterstorm Owners: UPGRADE OFFER! (12/2/2008 12:43:47 AM)


quote:

ORIGINAL: Manchu

Is this offer still good??

How much does it cost by it self?
I do not need the bundle.


PC Kharkov is what makes this game a contender with CM. I recommend you get the bundle I've yet to see anybody that was upset with all the additions to the 2nd game of the series.


quote:


Also,where does one go to get help with just winterstorm??

I played "Combat Mission" years ago and enjoyed it,I like the layout of Winterstorm but it lacks soo many options the CM had.

Thanks for any replys.

Keep Up The Fire!


If you liked CM then you will really appreciate the PC:OWS and PC:K bundle. Together they bring this series closer to the game play you were used to. While PC isn't a clone of CM it plays somewhat similar since they are both set in the same combat level.

With the first two games of the series I think PC shows it's potential. With the 3rd game of the series I expect this series to shine all on it's own.

Good Hunting.

MR



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (12/15/2008 12:50:13 AM)

I was assuming that the upgrade offer is valid with the Holiday sale. I cannot get an email with a coupon code sent to me. I keep getting a message that my serial number is invalid. I wrote it into the form twice and it didnt work. I then cut and pasted it from the Members section and it still rejected it.

Please Help!




elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (12/15/2008 4:25:33 PM)

Bump.

Erik your PM folder is full. Anyone able to use the upgrade coupon during the Holiday sale?



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (12/15/2008 4:25:33 PM)

dup



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (12/15/2008 4:25:33 PM)

dup.



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (12/15/2008 7:57:18 PM)

E-mail me with the serial number you're trying to use at erikr@matrixgames.com and I'll see if I can figure out what the problem is.



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (12/17/2008 10:35:16 PM)

Erik,
I sent my information a few days ago. Any progress?
Thanks



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (12/31/2008 8:54:21 AM)

Eric? Thanks.



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (12/31/2008 1:57:27 PM)

Please re-send. I recall forwarding this to our admin to find out what the problem was, but I can't find the e-mail now.



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (1/15/2009 5:42:03 PM)

Erik I resent this information at the begining of the month. I still havent heard back and now the sale has ended. Any progress?



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (2/16/2009 9:11:46 PM)

It should have been, yes - did you give it another try?



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (2/16/2009 10:33:29 PM)

I retried to get the coupon when the sale was active, before I contacted you initially. After we corresponded I tried again with no luck.

Please let me know who to contact and if there is some more information I need to send to get the coupon. I can pm it if necessary. Thanks.



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (2/16/2009 10:33:29 PM)

I retried to get the coupon when the sale was active, before I contacted you initially. After we corresponded I tried again with no luck.

Please let me know who to contact and if there is some more information I need to send to get the coupon. I can pm it if necessary. Thanks.



elcidce -> RE: Winterstorm Owners: UPGRADE OFFER! (2/16/2009 10:33:30 PM)

I retried to get the coupon when the sale was active, before I contacted you initially. After we corresponded I tried again with no luck.

Please let me know who to contact and if there is some more information I need to send to get the coupon. I can pm it if necessary. Thanks.



Erik Rutins -> RE: Winterstorm Owners: UPGRADE OFFER! (2/16/2009 11:56:53 PM)

Sorry, I did get your e-mail and sent the info to the person who set this up. I was told it had been fixed. I'll contact him again right now. Very sorry for this, it should have been resolved long ago.



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