Serial Number suddenly a problem! (Full Version)

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sab961 -> Serial Number suddenly a problem! (6/25/2008 12:01:55 PM)

I purchased Matrix Napoleonic Battles and Civil War Battlegrounds a few months ago. All good! Until today....

Now suddenly on startup I get an error message saying 'There is an error with your serial number. Please contact support @ matrixgames.com for assistance'. And I can't play...

What do I do?

Steve Brown



MilRevKo -> RE: Serial Number suddenly a problem! (6/25/2008 12:08:14 PM)

Give it another try and if it still dosen't work shoot them an email, they are always very helpful.



Druswid -> RE: Serial Number suddenly a problem! (6/25/2008 8:58:03 PM)

So... does this mean then that somehow the serial numbers are actually checked online or something?



Hertston -> RE: Serial Number suddenly a problem! (6/25/2008 9:10:35 PM)

quote:

ORIGINAL: Druswid
So... does this mean then that somehow the serial numbers are actually checked online or something?


No, there is no online check. Have you tried just re-installing?



Valkyrie -> RE: Serial Number suddenly a problem! (6/26/2008 2:20:12 AM)


quote:

ORIGINAL: Hertston

quote:

ORIGINAL: Druswid
So... does this mean then that somehow the serial numbers are actually checked online or something?


No, there is no online check. Have you tried just re-installing?



Probably not relevant here, but doesn't Matrix invalidate certain serial numbers known to be pirated as part of their upgrade patches? Seems like I read that somewhere.



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