Cant registered my game to grab v1.03 (Full Version)

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a511 -> Cant registered my game to grab v1.03 (8/17/2008 12:59:10 PM)

Just discovered that my member info somehow shows that I have NOT registered my copy of AWD ... I think I did as I have downloaded copies of previous registered downloads/patches. ok, i could solve the issue by register the game but when i copy the serial no. from the "confirmation of purchase" email issued by matrix ... but the message "serial no. already used" display?!?!

can anyone help me to figure out how to download the v1.03 so that i can continue the 2v2 tourny?

a511



WanderingHead -> RE: Cant registered my game to grab v1.03 (8/24/2008 5:41:57 AM)

I'd suggest that you email Matrix support. I have no knowledge of how this stuff is implemented. Distribution is entirely in Matrix's court.



Greg Wilcox -> RE: Cant registered my game to grab v1.03 (8/29/2008 4:50:04 PM)

I just wanted to check in and see if this had been resolved for you. If it hasn’t please contact me at gregw@matrixgames.com with your serial number and I’ll take a look.

-Greg



a511 -> RE: Cant registered my game to grab v1.03 (8/30/2008 5:58:25 AM)

just pm u, thx in advance!!

a511



Greg Wilcox -> RE: Cant registered my game to grab v1.03 (9/9/2008 7:09:24 PM)

Just wanted to make sure you recieved my e-mail on what I had found. If not I'll PM you again with the details.

-Greg



a511 -> RE: Cant registered my game to grab v1.03 (9/14/2008 11:02:02 AM)

Hi Greg!

Got you pm but under "my games" it only shows the following:
"You do not have any registered games."

Any clue?

a511



Marshall Art -> RE: Cant registered my game to grab v1.03 (9/21/2008 1:30:01 PM)

Hi, I just tried to download Patch 1.03 and ran into the same issue as a511. Trying to contact Greg...



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