Erik Rutins -> Shipping Status (5/14/2002 12:16:47 AM)
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According the the information I have, the printer shipped the copies later than they had promised, but they will still arrive in time for our promised date. This is exactly why we leave ourselves some leeway, since our past experience has been filled with mistakes on the part of our contractors. In the end, those mistakes end up reflecting on us even when we have no control over them. We were determined in this case not to allow that to happen again. Multiple folks here at Matrix have been watching this whole process like hawks - our primary concern is to get these copies safely into your hands now! The same vigilance allowed us to catch the bug in our store software before it caused any harm. We're doing our best to make sure everything goes as smoothly as can be expected. Everything is in FedEx's hands and should arrive in the warehouse sometime tomorrow. That means that realistically we should start shipping on the 15th, just as promised. That's the latest information I have, I'll keep you posted if things change. Regards, - Erik
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