If my old computer died ... (Full Version)

All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Forge of Freedom: The American Civil War 1861-1865 >> Forge of Freedom - Support



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wrigley77 -> If my old computer died ... (5/19/2009 4:37:54 PM)

Hi all,

Thanks in advance for reading and any assistance you can provide. Basically, I've been playing FoF since shortly after it first came out, and have received countless helpful info from these forums over the months/years.

I couldn't find anything to directly address this issue. My old computer died, and I've tried to redownload the newest version on my new one (I was able to salvage the serial #). I continue to receive an error message when i try to actually play the game.

I run 64-bit Vista now, and had XP on my old one.

So I'm not sure if I'm not downloading the full version of the game, if I'm out of luck due to the Vista issue, or if I'm just being dumb and not doing something obvious.

Any help would be appreciated, and if you need any additional info, I'll provide whatever I can.

Thanks again.



ericbabe -> RE: If my old computer died ... (5/19/2009 6:23:37 PM)

We don't support 64 bit systems unfortunately.  We don't even own any 64 bit OS's.  64 bit OS's run 32 bit code in an emulation mode, and so are effectively an entirely new operating system.



wrigley77 -> RE: If my old computer died ... (5/19/2009 7:29:20 PM)

Thanks for the quick reply.

Your team's communication and customer service have always proven excellent.



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