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btaft -> Customer Service Help (6/30/2009 1:31:53 PM)
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I recently tried to re-install UV on a new computer and the game kept telling me the serial number was in valid. I have my origial disc (which has a number and order number on it....both are nearly the same) and the little piece of paper which also has my order number on it. I tried the knowledge base/help desk and each time I try to submit an "issue" the site says an error occurred. I also used this site to look up my old order number and it shows the invoice but has the serial number as not avilable. Is there an alternate e-mail I can use to try to resolve this issue and get a valid serial number.
Thanks,
BT
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