New computer. New problem PW (Full Version)

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Rankorian -> New computer. New problem PW (9/10/2010 8:22:38 AM)

So, I just purchased a new fast computer.

I have WITP AE on my old computer, downloaded.



I download WITP AE, and use my previous serial number.


And then I get "Unable to find PW data!!!" [Really, 3 exclamation points]


Do I have a problem?
















sprior -> RE: New computer. New problem PW (9/10/2010 9:29:26 AM)

Did you re-install on the new PC or just copy the folder from the old one?



albie86 -> RE: New computer. New problem PW (9/12/2010 2:45:20 AM)

I am having the exact same problem and situation as Rankorian. However I downloaded my game from online. If anyone can help me get past this error "Unable to find PW Data!!!" please let me know.[:@]



Rankorian -> RE: New computer. New problem PW (9/13/2010 12:58:22 AM)

I re-installed WITP AE from Matrix.

Then I was going to pull the save from the old computer to the new.

The question is this: Once one buys WITP AE, can one down-load it more than once, using the serial number each time?

Or, is this a Windows 7 issue?

Or something else?



Nomad -> RE: New computer. New problem PW (9/13/2010 2:03:59 AM)

If you have Windows 7, do not install it to the programs folder. put it in something like c:/matrix games/witp AE

Windows 7 does funny things to files stored in the programs folder.



Disco Duck -> RE: New computer. New problem PW (9/14/2010 2:22:44 AM)

I loaded AE onto Windows 7 from the disc. I had problems with windows popping up saying I needed to close this program or windows popping up in front of the window I needed to see so you have my complete sympathy.

As Nomad pointed out, put it in it's own folder on the C drive.

Once I got it installed I haven't had any problems. It seems to run better than on XP.



jomni -> RE: New computer. New problem PW (9/14/2010 6:17:29 AM)

Games from Matrix usually installs outside Progam Files by default.



Rankorian -> RE: New computer. New problem PW (9/16/2010 12:54:20 AM)

I put it in a folder outside the Program folder, C:/matrixgames/

Still unable to find PW data.



matt.buttsworth -> RE: New computer. New problem PW (9/17/2010 4:06:50 PM)

On your orginal email from matrix saying the download is ready with digital river the code number for the game is listed.
I have it saved on my address list and have no problems installing WITP and AE multiple times. I also keep the download file on my hard drive to allow multiple installs.
I hope this helps.

Matthew Buttsworth



Rankorian -> RE: New computer. New problem PW (9/30/2010 10:26:08 PM)

Matt.buttsworth,

I am still having problems.  Is it my new operating system, as I have described?



VSWG -> RE: New computer. New problem PW (9/30/2010 10:37:37 PM)

AE works with Win7.

You mentioned that you're trying to load saves from your old PC. Do you get that message only with these saves? Can you start a new game without problems?



albie86 -> RE: New computer. New problem PW (10/6/2010 12:58:10 PM)

Try copying the complete game folder from your old computer over to your new computer. This cleared up the problem for me. For some reason I could never get my system to run from a download install. Hope this works for you.



albie86 -> RE: New computer. New problem PW (10/6/2010 12:59:34 PM)

Try copying the complete game folder from your old computer over to your new computer. This cleared up the problem for me. For some reason I could never get my system to run from a download install. Hope this works for you.



Rankorian -> RE: New computer. New problem PW (10/7/2010 12:15:16 AM)

I was out of the country for a few weeks. I will try your suggestion, Albie86, once I get settled from my trip.



Rankorian -> RE: New computer. New problem PW (10/8/2010 1:28:26 AM)

Nope. Still "Unable to find PW data"--even using my enclosured hard drive from my previous computer and copying all the files.

What is "PW data", anyway?

I did initially down-load it from on-line.



jomni -> RE: New computer. New problem PW (10/8/2010 6:24:21 AM)

Some other people with the same issue:

http://www.matrixgames.com/forums/tm.asp?m=2329737
http://www.matrixgames.com/forums/tm.asp?m=2352796

Could you have a corrupted installer?
Or it's something specific in your computer.



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