Own the game but need to re-buy it. Member access lost. (Full Version)

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JRB823 -> Own the game but need to re-buy it. Member access lost. (10/19/2010 7:00:22 PM)

Hi,

I bought the download from Matrix but lost my members account. That is apparently fatal on this site as there is no tech support and requesting my password be sent to me generates an IE error. Even requesting tech support requires a member account. I have waited almost 2 weeks for a reply for my original account to be reinstated or the access there to be given to this account. Unbelievable.

I am not about to buy the game twice from Matrix. Is there anywhere else that I can purchase the game (again) and have UNRESTRICTED access to the patches?

Thanks.



Hard Sarge -> RE: Own the game but need to re-buy it. Member access lost. (10/20/2010 2:49:15 AM)

you need to try and get a hold of Erik, he is the one who can help you



JRB823 -> RE: Own the game but need to re-buy it. Member access lost. (10/20/2010 5:33:15 PM)


quote:

ORIGINAL: Hard Sarge

you need to try and get a hold of Erik, he is the one who can help you


I did. He is working on the website issues. Thanks



Hard Sarge -> RE: Own the game but need to re-buy it. Member access lost. (10/20/2010 9:40:16 PM)

kewl, I sent him a message with your info, don't know if you got though, or if mine did, but at least he knows and is looking into it, he is pretty good with that stuff :)



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